Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Leonidas Breakre

Summary

Proficient in content creation and moderation. Trained in maintaining trust and Safety for users across a large media platform. 9+ years in customer service, account management services, technical support and IT. Proficient in building computer system as well as diagnosing and maintaining exiting systems and software.


Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Transportation Security Officer

Transportation Security Administration, TSA
01.2025 - Current
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
  • Responded effectively to security incidents and provided guidance regarding security procedures.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.

Customer Advocate

Carvana
01.2024 - 01.2025

-Customer facing introduction and support.

-Drive a Commercial Hauler to deliver vehicles to customers.

-Handle final inspections and sale for customers.

-Drive a variety of vehicle makes and models

Assembly Engineer

TERRA Staffing Group
10.2023 - 12.2023
  • Tested finished products for compliance with tolerances and overall quality.
  • perform precision work on small delicate parts and electronics.

Content Reviewer

Accenture
11.2021 - 07.2023
  • Curated content across social media platforms.
  • Approved, reviewed and edited content flowing to website.
  • Reviewed and Verified information for account features and access such as monetization and content creation
  • Enforced Guidelines and and safety standards for content on platform
  • Ensured safety and security for site users under User agreement.

Game Support Specialist

TMD Staffing
01.2018 - 08.2021
  • Contracted as a 3rd party to provide customer Support for multiple Video games and companies.
  • Provided technical support on a number of AAA game titles such as The Elder Scrolls series, Fallout Series, Doom Series, Grand Theft Auto series.
  • Managed customer accounts and satisfaction regarding digital access purchases and data.
  • Provided live chat support to direct engage with Customer
  • Live moderation for client event steams on platforms such as Youtube and Twitch.

Game Master

Mind Spark Escape Games
04.2017 - 01.2018
  • Explained company policies, game rules and safety requirements.
  • Watched guests closely to maintain current understanding of gameplay.
  • Communicated clearly and on-time to share clues and direct game actions.
  • Planned and set up games with specific subject matter and stories.
  • Kept game and party rooms clean and neat for next guests.
  • Serviced bathrooms by picking up debris, wiping down surfaces and restocking supplies.
  • Mentored newly hired and junior developers in office and departmental policies and procedures.
  • Worked as Live Actor in Rooms
  • Created promotional material for new rooms

Education

Bachelor of Science - Game Art

Full Sail University
Winter Park, FL
10.2012 - 02.2016

Skills

    Content moderation

Customer Service

Quality Assurance

Tech Support

Account Management

Content editing

Software

Photoshop

Zendesk

Quiq

Splunk

Oracle services

Digital River Global Commerce

Ingenico

Timeline

Transportation Security Officer

Transportation Security Administration, TSA
01.2025 - Current

Customer Advocate

Carvana
01.2024 - 01.2025

Assembly Engineer

TERRA Staffing Group
10.2023 - 12.2023

Content Reviewer

Accenture
11.2021 - 07.2023

Game Support Specialist

TMD Staffing
01.2018 - 08.2021

Game Master

Mind Spark Escape Games
04.2017 - 01.2018

Bachelor of Science - Game Art

Full Sail University
10.2012 - 02.2016
Leonidas Breakre