Summary
Overview
Work History
Education
Skills
Awards and Acknowledgments
Languages
Timeline
Generic

Leonel Capellan

63 Lonergan Drive Suffern,NY

Summary

Leonel Capellan can be very vocal, and he can use his social skills to be able to effectively communicate with clientele and things of that nature. His experience with working in a building as a porter really sharpened his ways of speaking and communicating to people. In Addition, his experiences with working at a middle school with kids helped him sharpen his way of speaking to children aswell. Top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques with the experience he has working in Old Navy.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

10.2024 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.

SYEP 2023

Washington Heights Academy
07.2023 - 08.2023
  • Assisting middle school summer camp
  • Helping on trips
  • Making sure the kids have fun and they are safe
  • Developed unique and thoughtful activities to engage diverse participants in group situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Porter Position

Inwood Early College for Health and Technologies
06.2021 - 01.2022
  • Provided Excellent services to all tenants in the building
  • Recycled for the building daily
  • Reported to all tenants' requests and complaints
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Completed sweeping, mopping, and window-cleaning.
  • Performed cleaning and maintenance duties as directed.

SYEP 2021

Inwood Early College
07.2021 - 08.2021
  • Robotics
  • Processed or interpreted signals or sensor data.
  • Evaluated proposed and existing robotics systems to check quality and safety controls.
  • Built, configured or tested robots or robotic applications.
  • Tested features, documenting findings, modeled trends, and submitted reports.

Education

No Degree - Automotive Engineering

Rockland Community College
Suffern, NY
06-2026

Inwood Early College For Health And Technologies
New York, NY
06-2024

Skills

  • Customer Service
  • Product merchandising
  • Cash drawer balancing
  • Department reset
  • Fluent in English And Spanish
  • Teamwork
  • Friendly and outgoing
  • Articulate communication skills

Awards and Acknowledgments

  • Consistently received positive feedback from guests, resulting in repeat business and increased revenue for the restaurant.
  • Successfully completed training in wine knowledge and service, as well as proper dining etiquette and service techniques.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Sales Associate

10.2024 - Current

SYEP 2023

Washington Heights Academy
07.2023 - 08.2023

SYEP 2021

Inwood Early College
07.2021 - 08.2021

Porter Position

Inwood Early College for Health and Technologies
06.2021 - 01.2022

No Degree - Automotive Engineering

Rockland Community College

Inwood Early College For Health And Technologies
Leonel Capellan