Summary
Overview
Work History
Education
Skills
LANGUAGES
ACTIVITIES AND HONORS
Timeline
Generic

LEONEL GARCIA ULLOA

Grand Prairie,TX

Summary

Skilled warehouse operator with hands-on experience in various machinery, including forklifts and electric pallet jacks. Successfully managed unloading and loading processes, ensuring safety and efficiency. Strong leadership capabilities with a focus on training staff to improve performance and customer satisfaction. Committed to fostering a productive work environment through effective teamwork and operational excellence.

Overview

4
4
years of professional experience

Work History

Warehouse Personnel

LSL
03.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.


  • Refining machinery skill and continuous use of machinery


  • Learning new machinery


  • Unloading and loading trucks full of cargo


  • Signing in truck drivers

Head Cashier

HomeDepot
05.2024 - Current
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
  • Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
  • Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
  • Participated in annual inventory audits to verify stock counts against physical inventories.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Customer Service Representative

HomeDepot
02.2022 - 05.2024
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered incoming calls and emails, providing frontline customer support at assistance with product and service transactions.
  • Developed strong customer relationships to encourage repeat business.


  • Growing my skills driving forklifts and getting product down for customers.


Education

High School Diploma - undefined

Nimitz High School
Irving, TX
06.2023

Skills

  • Data collection and analysis
  • Information security management
  • Complaint resolution strategies
  • Scheduling and coordination
  • System upgrades and maintenance
  • Machine operation skills
  • Hand-eye coordination techniques
  • Safety compliance procedures

LANGUAGES

English: Professional
Spanish: Professional

ACTIVITIES AND HONORS

Love building computers, taking things apart to understand how things work.

Timeline

Warehouse Personnel

LSL
03.2025 - Current

Head Cashier

HomeDepot
05.2024 - Current

Customer Service Representative

HomeDepot
02.2022 - 05.2024

High School Diploma - undefined

Nimitz High School

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