Leonel Munoz
Whittier,CA
Summary
Skilled in supporting students with special needs and fostering positive environments, certified CPR and First Aid. Achieved significant improvements in classroom support and student engagement through innovative strategies and special education support. Experienced in providing staff support in educational or childcare environments. Worked with children individually and in small groups while providing basic reading, writing and math instruction and other education-related activities.
Overview
9
9
years of professional experience
Work History
Paraprofessional
ProCare Therapy
El Monte, CA
10.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Customer Service Representative
7-eleven
Chino Hills, CA
09.2022 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Delivered prompt service to prioritize customer needs.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Custodian
Thin Film Devices Inc.
Anaheim, CA
01.2022 - 08.2022
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported damages and hazardous conditions to management for further action.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Youth Sports Coach
DEFENDERS
Whittier, CA
06.2015 - 08.2020
- Established strong relationships with parents and guardians to encourage their involvement in the program''s success.
- Mentored athletes on leadership qualities, fostering a supportive atmosphere among teammates.
- Coordinated community outreach initiatives including volunteer work and youth camps to promote the value of youth sports participation.
- Created season-long practice plans that balanced skill development, physical conditioning, and game strategy preparation.
- Enhanced team performance by implementing effective coaching strategies and techniques.
- Developed players'' skills through personalized training sessions for improved game results.
Education
Associate of Science - Massage Therapy
Fremont College - Cerritos
Cerritos, CA06.2015
Associate of Arts - General Studies
El Camino College
Torrance, CA02.2005
Associate of Arts - Hotel/Restaurant Occupations
Southern California Regional Occupational Center
Torrance, CA07.2004
Skills
- Spanish Speaking
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Special Education Support
- Classroom support
- CPR and First Aid
- Teacher Assistance
- Documentation
- Autism Spectrum Knowledge
- Sports and Recreational activities
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Paraprofessional
ProCare Therapy
10.2023 - Current
Customer Service Representative
7-eleven
09.2022 - 01.2023
Custodian
Thin Film Devices Inc.
01.2022 - 08.2022
Youth Sports Coach
DEFENDERS
06.2015 - 08.2020
Associate of Science - Massage Therapy
Fremont College - Cerritos
Associate of Arts - General Studies
El Camino College
Associate of Arts - Hotel/Restaurant Occupations
Southern California Regional Occupational Center