Leonel Pereyda
Phoenix,AZ
Summary
Protective service professional experienced in personal and asset protection. Brings skills in non-lethal control methods, knowledge of weapons and background with defense tactics. Looking to put knowledge and abilities to good use protecting others. Experienced professional focused on meeting or exceeding objectives seeking Security Officer position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
9
9
years of professional experience
Work History
Marine Security Guard
Marine Corps Embassy Security Group
Quantico , VA
2020.03 - Current
- Observed departing personnel to protect against property theft and conducted authorized removal of property within appropriate requirements.
- Investigated and prepared reports on accidents, incidents and suspicious activities to identify and address threats promptly.
- Monitored entrances and exits and warned trespassers of rule infractions while permitting authorized persons to enter property.
- Watched for irregular or unusual conditions that created security concerns or safety hazards and proactively addressed concerns.
- Performed security patrols of designated areas on foot or in vehicle.
- Reviewed log records to obtain pertinent information relevant to shift.
Transmission Operator
Unites States Marine Corps
Camp Pendleton South , CA
2018.07 - 2020.03
- Reported equipment problems, checked on repairs, and made emergency repairs to equipment as necessary.
- Monitored strength, clarity and reliability of incoming and outgoing signals and adjust equipment as necessary to maintain quality broadcasts.
- Kept signal strong, clear and reliable with continuous monitoring and optimization of broadcast equipment.
- Evaluated program schedules and prepared programs to assess transmission readiness and identify any signal issues.
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
- Maintained accurate documentation of messages transmitted and received.
Customer Service Associate
Verizon Wireless
Chandler , AZ
2016.06 - 2017.12
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Life Insurance Agent
New York Life Insurance Co
Tucson , AZ
2015.09 - 2016.04
- Provided coverage option information to assist clients in protecting assets.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales [Number]%.
Customer Service Representative
Afni Inc, Verizon
Tucson , AZ
2014.05 - 2015.05
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Sales Associate
Dillard's
Tucson , AZ
2012.06 - 2014.04
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Sales Associate
JCPenney
Tucson , AZ
2011.11 - 2012.06
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Associates in General Business - Business
Maricopa Community Colleges - Mesa Community College
Mesa, AZ12.2022
High School Diploma -
Rio Rico High School
Rio Rico, AZ05.2011
Skills
- Safety Procedures
- Crisis Management Plans
- Combat Training
- Intrusion Detection
- Operational Efficiency
- Weapons Management
Additional Information
Top Secret Clearance
Fluent in Spanish
Timeline
Marine Security Guard
Marine Corps Embassy Security Group
2020.03 - Current
Transmission Operator
Unites States Marine Corps
2018.07 - 2020.03
Customer Service Associate
Verizon Wireless
2016.06 - 2017.12
Life Insurance Agent
New York Life Insurance Co
2015.09 - 2016.04
Customer Service Representative
Afni Inc, Verizon
2014.05 - 2015.05
Sales Associate
Dillard's
2012.06 - 2014.04
Sales Associate
JCPenney
2011.11 - 2012.06
Associates in General Business - Business
Maricopa Community Colleges - Mesa Community College
High School Diploma -
Rio Rico High School
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