Responsible to plan, design, and implement telecommunications Gigapower systems, networks, and building facilities
Ensured that all network quality requirements are followed by all vendors and personnel on the project
Certified that all aerial and underground construction and engineering requirements were met
Guaranteed that all mitigation and restoration methods for emergencies such as fiber damage, power -failures, and other disasters
Configured and installed network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
Performed network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
Monitored performance and ensure system availability and reliability
Monitored system resource utilization, trending, and capacity planning
Provided Level-2/3 support and troubleshooting to resolve issues
Worked within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
Selected and implemented security tools, policies, and procedures in conjunction with the company’s security team
Liaise with vendors and other IT personnel for problem resolution
Principal
AT&T
07.2022 - 03.2023
Responsible for portfolio management of about $95M of multiple development budgets to support, optical and broadband programs
This responsibility included the administration of credits from Juniper, Ciena, Cisco, Fujitsu, Coriant-Infinera, and Nokia to offset architecture and application development cost
Accountable for the evaluation and implementation of OPT-E-WAN AT&T process as an option to aid in a more rapid deployment and implementation of the OpenROADM initiative
Responsible to gain traction for the OpenROADM initiative at multiple levels
Devised a plan to bring installation vendors together on a national forum to do root-cause analysis on all pending area deployments
Engineered OpenROADM overall implementation process to analyze and improve current cycle time milestones at the installation vendor level
Planned process to apply corrective action to the disarray in OpenROADM parts databases
This improvement will facilitate ordering of parts by field Ops
This enhancement will close the formatting gap between AT&T and vendor databases., member of the WEST GRANITE Inventory Group
Responsible for GRANITE Database integrity for ALL Mobility equipment in the WEST
Developed the initial process to correct inventory for all Tektronics Probes in the WEST
Breaking the code in GRANITE
Develop form to entry field inventory
Trained all team members for SoCal
Lead for Socal on the ATX Tie Down Database Discrepancies/ TDI project
Aligned Legacy-S database TIRKS with Legacy-T database IRIS.
Strategic Infrastructure Planner
AT&T
07.2021 - 07.2022
Planned and managed building key infrastructure components for SIP’s West region
Managed and supported team members in various Implementation Provisioning & Optimization (IPO) initiatives:
Managed and provided analysis support for various SIP projects
Reviewed regional leased buildings and developed exit plan
Developed plans for wireline or wireless sites in the region that required complex resolution to resolve infrastructure constraints or issues
Developed Regional Site Playbooks, 5-Year Plans and Comprehensive LATA Infrastructure Program for key regional buildings and areas
Develop Space, Power and Cooling assessments on all technical spaces
Supported activities to review sites and develop DePOP plans for sites
Updated executive dashboard reports on the key regional buildings
Serve as primary communication source for MIP, wireline, GES, CRE and other teams on infrastructure prioritization efforts and standards
Supported savings opportunity initiatives through equipment reuse, site monetization, site consolidation, lease reviews
Developed each SIP Business Case and Decision Documents for the West Region to ensure accuracy, fullness, and proper structure
Manage regional capital projects to ensure it met budget and forecast requirements
Lead SIP planner for Monetization - Monetization is an opportunity to enhance our technical space portfolio by reducing AT&T’s footprint
This reduction will BRING additional savings to the business in the form of cost avoidance, and revenue generation
Monetization includes various transactional options such as
In charge to identify monetization candidates
Responsible for assessing technical feasibility throughout the process across multiple planning organizations and stakeholder processes
Accountable to mitigate non-productive time spent in analysis avoiding expensive, complex, and long-term network exits.
Design –Engineer
AT&T
12.2012 - 07.2021
Responsible for planning, prioritization, supervision, training, reviews of a group of Network Engineers as Senior Technical Support
Accountable for the prioritization of projects, schedules, assigns and evaluates work; procures and provides resources to staff as needed
In charge of monitoring and evaluation of staff performance and quality of work
Initiated informal and formal disciplinary actions as necessary
Participated and assisted in identifying opportunities for improving service delivery methods, implementation of goals, objectives, policies, procedures, and cycle time delivery
Identified resource needs, and reviewed with appropriate management staff to implement changes
Responded to and resolved routine customer inquiries and complaints
Gathered and compiled information on operations and activities for reporting purposes
Attended and participated in professional group meetings, keeping up with new trends and innovations, products in use in other jurisdictions, literature reviews of vendors in the marketplace and developing Network Engineering strategic or management plans
Ensures after Action Reports are prepared following any major problems or upon request
Prepared reports, correspondence and other documents
Participated on committees and task forces
Attended meetings, conferences and training sessions
Responsible for preparing, administering, recommending and monitoring unit or project budgets;
Tracked, analyzed and monitored expenditure and staffing levels for assigned areas;
Researched costs for new hardware, software and other items and prepares reports and recommendations
Produced plans for ongoing maintenance for all systems managed by the unit
Ensured vendor maintenance contracts are in place with all vendors
Provided technical and functional supervision of contractors/vendors
Assisted in solving problems regarding network engineering, telecommunications, operating systems, communications, business process analysis, and applications
Reviewed new and proposed laws, regulations, codes, methods, materials and techniques for application to projects
Developed and implemented procedures, standards and systems
Responsible for the management of equipment inventories
Managed complex technology projects requiring the support of multiple diverse staff
Met with customers to determine needs and to address service deficiencies
Designed, and directed work unit quality assurance activities and coordinated resolution of complex and technical problems and system changes that affect the work of the unit
Created and monitored performance metrics for technical support, applications, and infrastructure uptime to ensure that the customer service is aligned with the department's vision
Reviewed and approved systems development and systems enhancement plans, work orders, consultant and related bills and purchase orders;
Prepared and monitored consultant agreements
Lead an effort to integrate installation vendors as an option in the deployment of Legacy-T equipment and eliminate travel drivers
Acquired and analyzed field performance data on this equipment from Ciena
Analyzed future deployment of this technology and correlated savings
Formally presented Ciena Field Performance to AT&T Labs
Researched and Presented training track for technology change
Worked in conjunction with AT&T Labs to eliminate the use of Golden Kit, a very expensive testing procedure
This study also reduced the testing time for certain technologies from 4 hours to 15 minutes
MSP/DMX/IOS Card Only Removal Automation, resulting in annual savings of $600K
Elimination of charges on ODU3 & ODU4 Growth Jobs, resulting in annual savings of $600K
Moving the installation & testing of the Transponder Bay Adds to our Operating Territory Vendors, resulting in annual savings of $77K
Consolidating projects to reduce the number of TEO’s issued and bundle the work when it is occurring at the same site for multiple Projects, resulting in annual savings of $2M
Reduction of SOAK Test, resulting in annual savings of - $1.2M
Developed the Training Material and Job Aid for the nationwide deployment of the Parking Lot Panel for L-T Ciena 6500 & Coriant 7300
Responsible for presenting this material to the RIOCs and MEIs on a national forum
Application of this process acquires 46.4% savings
Accountable for the development, update and maintenance of the L-T IOC RIP Job Aid
Responsible for training and assisting MEIs with all questions pertinent to L-T IOC RIP
DWDM
OLS-OTS
LCT
OA
ALU WAVESTAR OLS 400G
NEC2400
Senior Technical Consultant
AT
12.2002 - 01.2012
Technical Manager
AT&T
07.2001 - 12.2002
Chair for an on-going effort to share best implementation practices and the integration and standardization of business practices across SBC
Team efforts have resulted in standardized processes improved supplier and vendor contracts, achieving substantial savings
Part of SME team in charge of tracking surplus material in SBC nationwide operation footprint
Owned tracking spreadsheet
Assisted in the organization of two distribution warehouses
Coordinated enterprise-wide procurement of surplus material
Project attained savings of over $20M in vendor material fees
Developed technical statement of work templates for all technologies in the western region
Templates were issued by the Engineers as bids to the installation vendors
This practice brought standardization and uniformity in the quotes issued to our vendors
Installation quality control for all SBC’s Central Offices in Los Angeles, Orange, Riverside and San Diego Counties
Central Office Engineer
AT&T
03.2000 - 07.2001
Responsible for estimating, procuring, and managing the installation and expenditures of several concurrent jobs for data technologies (e.g
VPOP, ADSL, Frame Relay, ATM)
Managed multiple budgets and projects to within 1% difference (85 projects at peak times)
Budget size varied from 100K to $6M
In charge of providing technical support and direct multiple vendor/Telco activities
Provided technical assistance to installation vendor during high installation volume time
Accountable for maintaining high quality project standards that ensured the integrity and reliability of the network infrastructure
All projects were finished on or before the deadline with zero defects
Responsible for identifying and resolving network issues to ensure minimal service disruptions
Never had an outage in geographical area of responsibility
Reviewed processes and made recommendations for improving system accessibility, performance, and utilization
In charge of coordination with work groups, AT&T affiliates, and vendors to resolve problems quickly
Responsible for a 50 Central Offices in Southern California
Senior Technical Consultant
AT&T West region
, Nevada
Principal member of the IDIS Inventory/ IPAG Group 2009
Developed the initial process to inventory the IPAG equipment into IDIS for all regions
Contributor on the design of the EIU document for all devices (MX 480, MX 960, CISCO 2821 and CISCO 2950)
Developed the EIU for the CIENA LE311V
Trained all team members for all regions
Responsible for the IPAG equipment inventory accuracy
Developed forms to correct inventory in TIRKS
Engaged and trained CPC personnel to correct discrepancies in IPAG inventory
Developed the forms to be used to correct inventory
Trained regional IDIS/IPAG SMEs and transitioned regional IDIS/IPAG responsibilities
Continue to be the IDIS/IPAG SME for the WEST
Primary member in a company-wide effort to identify, streamline and improve Equipment Inventory Update (EIU) and Common Systems activities as part as the transition of these tasks to AT&T- approved installation vendors
Developed the EIU training material
Trained the installation vendors in all AT&T geographical areas
Developed the EIU score card that will be used to evaluate the vendors performance on this task
Help to develop, streamline and improve the Common Systems processes
Assisted in the development of new web-site that will enable the installation vendors to access AT&T records
Successfully led a team on a Nation-wide effort to ensure that all necessary ORACLE based job closing information was properly transferred to the new budgeting tool, FDW
Managed the technical performance of 11 engineers in accordance to established budget variances and engineering implementation guidelines, including quality, training and project evaluation
Single Point of Contact (SPOC) for all business and collocation transactions between Advanced Solutions Inc (CLEC) and AT&T (ILEC) for the West
Led an analysis to return unused space, facilities and power, realizing substantial savings in the first year
Led a team that coordinated over 800 projects, synchronized their timelines and combined their collocation applications achieving substantial savings
Led a company wide SME team in an interdepartmental effort to approximate the forecasting tools and budget tools to within 3% difference from the initial and final budgets, returning about $20M
Education
Doctor of Science - Cybersecurity
Marymount University
Master of Science - Information Security Operations
Champlain College
Master of Business Administration - Technology Management