Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Leonel Sanchez Ramirez

Orem,UT

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Service-focused professional versed in managing appointment-based schedules and maintaining accurate records. Cultivated loyal clientele and retains satisfaction with exceptional service and loyalty promotions. Communicative and organized with frequent commendations for quality and efficiency.

Overview

1
1
year of professional experience

Work History

Shift Leader

KFC
Orem, UT
09.2023 - 10.2024
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.

Education

Cognitive Psychology

Utah Valley University
Orem, UT
05-2026

High School Diploma -

Mountain View High School
Orem, UT
05-2023

Skills

  • Operations Support
  • Equipment Troubleshooting
  • Production Reporting
  • Production Scheduling
  • Customer Service Management
  • Team Leadership
  • Flexible Schedule
  • Team motivation
  • Conflict Resolution
  • Complaint resolution
  • Positive Attitude
  • Strong verbal and written communication
  • Daily workflows

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited

Affiliations

  • Very Athletic when it comes to Sports such as soccer and volleyball
  • In love with music, my ability to play multiple instruments is what my passion shows
  • Love cooking!

Timeline

Shift Leader

KFC
09.2023 - 10.2024

Cognitive Psychology

Utah Valley University

High School Diploma -

Mountain View High School
Leonel Sanchez Ramirez