Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
Generic

Leonela Duran

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience

Work History

Front of House Manager

Center Houston
12.2023 - Current
  • Organized and maintained inventory records for supplies and equipment.
  • Communicated with maintenance team regarding repairs.
  • Collaborated with peers to optimize workflow and efficiency.
  • Prepared theater for events and arranged decorations,and accessible seating for social or business functions.

Patient Dining Assistant

Compass Group
01.2023 - 01.2024
  • Timely communication of patients' issues and concerns to appropriate staff members
  • Maintained compliance with federal, state, and JCAHO standards
  • Safeguarded patient privacy by following facility's HIPAA policies and procedures regarding confidentiality and patient rights.
  • Assisted patients in comprehending dietary guidelines and permitted food items, while collaborating with nursing staff to ensure compliance with nutritional restrictions.

Production Worker

Guardian Fall Protection
03.2022 - 01.2023
  • Created an instruction manual to enhance job comprehension
  • Successfully coordinated the transportation of large shipments.
  • Capable of effectively operating computer systems and hand-held devices for fundamental tasks
  • Reported any issues to supervisor immediately for resolution.
  • Inspected product quality prior to packaging and shipment.
  • Communicated with team members regarding tasks assigned during shift.

Retail Worker

Ross Dress For Less
10.2020 - 11.2021
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Operated cash register to process payments from customers accurately and efficiently.

Education

High School Diploma -

South Houston High School
South Houston, Tx
04.2020

Skills

  • Microsoft Office Suite
  • Service prioritization
  • POS system operations
  • Complaint Handling
  • Training and coaching
  • Health code enforcement

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Awards

Adobe Certified Associate

Timeline

Front of House Manager

Center Houston
12.2023 - Current

Patient Dining Assistant

Compass Group
01.2023 - 01.2024

Production Worker

Guardian Fall Protection
03.2022 - 01.2023

Retail Worker

Ross Dress For Less
10.2020 - 11.2021

High School Diploma -

South Houston High School

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