Summary
Work History
Education
Skills
Languages
Timeline
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Leonela Miranda

Fort Meade,United States

Summary

Proven professional with extensive experience in customer service and cash handling, demonstrated during my tenure at Homeland Food Store. Excelled in maintaining high accuracy levels in transactions and fostering customer loyalty through exceptional service. Skilled in inventory management and problem-solving, I consistently enhanced operational efficiency and customer satisfaction.

Work History

Cashier

Homeland Food Store
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.

Heavy Equipment Operator

Kimmins Contracting Corporation
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Operated machining equipment safely with team of operators.

Packer

Peace River Packing
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.

Cashier

Sunoco Gas Station
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.

Education

FMMSH
Fort Meade, FL

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Merchandise restocking
  • Cash drawer balancing
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Inventory management
  • Currency counting
  • Inventory control
  • Order packaging
  • Decision making aptitude
  • Daily reporting
  • Retail merchandising
  • Product recommendations
  • Drawer balancing
  • Point of sale operation
  • Order verification
  • Reports and documents
  • Identification checks

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Homeland Food Store

Heavy Equipment Operator

Kimmins Contracting Corporation

Packer

Peace River Packing

Cashier

Sunoco Gas Station

FMMSH

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Leonela Miranda