Leonel Herrera
Northridge,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with great accuracy. Strong focus on team collaboration and achieving results. Dependable with adaptability to changing needs.
Overview
5
5
years of professional experience
Work History
Teller II
LOGIX
06.2021 - Current
- Monitored and verified suspicious activity on customer accounts. Such as submitting SAR/CTR.
- Follow up on customer complaints and provide solutions to enhance customer satisfaction.
- FSR Duties such as 14-day calls, confirmation calls, and completing reports
- Audit Procedures once a month with the branch managers
- In charge of ordering cash/ vault custodian
- Successfully trained three tellers over a 6-month period.
- File Fraud/Claims for member to the right service event.
- Call members when they are pre-approved for Credit Cards.
Special Education Teacher Assistant
LAUSD
03.2020 - 05.2021
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Maintained positive attitude and affirmatively communicated with each student.
- Maintained safety and security by overseeing students in recess environments.
- Helped classroom teachers achieve instructional objectives.
- Provided support to help students with special needs learn and grow.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Established professional relationships with parents and other teachers to increase rapport and support.
Education
Bachelor of Science - History/ Creative Writing
California State University-Northridge
Northridge, CA05.2019
Associate of Science - History
Antelope Valley College
Lancaster, CA05.2016
Skills
- Recommending Solutions
- Critical Thinking
- Team Player
- Account Maintenance
- Strong Work Ethic
- Proactive
- Punctuality
- File Fraud/Claim
Accomplishments
- Act as a back up when the manager is away.
- Successfully trained 2 new tellers over a 6 month time period.
Languages
Spanish
Elementary
Timeline
Teller II
LOGIX
06.2021 - Current
Special Education Teacher Assistant
LAUSD
03.2020 - 05.2021
Bachelor of Science - History/ Creative Writing
California State University-Northridge
Associate of Science - History
Antelope Valley College
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