Sandra C Sanchez
Fort Lauderdale,FL
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
26
26
years of professional experience
Work History
Waitress
Hilton
Bogota, Bog, COL
07.2024 - 10.2024
- Took orders for food and drinks and delivered them to guests.
- Greeted customers and provided menus.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Maintained a clean work station by restocking supplies, wiping down counters.
Office Coordinator and Administrator
Centro Clinico Payapeutas
San Cristobal, Tachira, Vnzla
12.2023 - 06.2024
- Followed up with customer inquiries via phone or email promptly.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Managed and distributed incoming and outgoing mail and packages for staff.
- Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes.
- Created and maintained filing systems, both paper and electronic.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Restaurant Owner
Owner
Valencia, Carabobo, Vnzla
01.2010 - 05.2020
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
- Coached staff on strategies to enhance performance and improve customer relations.
- Delegated work to staff, setting priorities and goals.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Ensured compliance with local health codes and safety regulations.
- Hired, trained and motivated staff to fill all restaurant openings.
Driver
Quest Diagnostics
Fort Lauderdale, FL
03.1999 - 09.2006
- Enhanced customer satisfaction by providing courteous and professional service.
- Documented daily mileage, gas, and other data.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Communicated effectively with dispatch and customers to provide status updates.
- Completed necessary paperwork and documentation for deliveries.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Managed time effectively to meet tight delivery deadlines.
- Logged deliveries, drop-off times and special conditions in company system.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
Education
Associate of Science - Business Administration
IUFRON
San Cristobal, Venezuela01-1989
Skills
- Operations management
- Accounting expertise
- Strategic planning
- Financial management
- Team oversight
- Customer relations
- Budget development
- Scheduling
- Multi-line telephone systems
- Meticulous and organized
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Waitress
Hilton
07.2024 - 10.2024
Office Coordinator and Administrator
Centro Clinico Payapeutas
12.2023 - 06.2024
Restaurant Owner
Owner
01.2010 - 05.2020
Driver
Quest Diagnostics
03.1999 - 09.2006
Associate of Science - Business Administration
IUFRON
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