Leonia Jenkins

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
• Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
• Provided safe mobility support to help patients move around personal and public spaces.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Transported individuals to events and activities, medical appointments and shopping trips.

• Manage the daily inbound and outbound calls switchboard.
• Warmly assist and direct executives and business personnel to locations of choice.
• Manage the affairs of the front office and reception duties.
• Provide exceptional telephone support to clients and workplace staff.
• Manage office protocols and assist with the clerical and processing duties.
• Provide support and assistance on management and business- oriented projects., Assisted executives with staff benefits, attendance, workflow.
• Provided support for high volume calls/provided resources via Instant Messenger / Emails and via the telephone.
• Spearheaded the recruitment and training as part of the management team.
• Provided information supplied by Homeland Security for National and Local emergencies.
• Provided assistance with finding health and human service resources in New Jersey.
• Specialized in Volunteering, Public service policies, and disaster recovery.
• Restocked supplies and placed purchase orders to maintain stock levels.

• Performed all front desk activities associated with patient processing, registration, insurance verification, and overall patient intake.

• Patient flow, scheduling, collection of funds, data entry and payment processing.

• Provided the creation and modification of office scheduling and file maintenance and record keeping.

• Interacted with customers by phone, email or in-person to provide information.

• Completed clerical tasks such as filing, copying and distributing mail.