Leonidas Arteaga
Aurora,CO
Summary
Performance-oriented and confident leader with and over 10 years of supervising experience. Ability to use strong communication and collaboration skills to help teams find their potential and exceed company expectations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Field Service Technician
Remedi8
10.2021 - Current
- Working above ceiling grid Installing fire-resistant materials to prevent the spread of fire within new and existing commercial buildings. Conducting inspections to identify potential fire hazards and recommending solutions.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Operated hand tools and power equipment according to company safety procedures.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to new technicians, fostering a culture of continuous improvement within the team.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
Secondary Tow Supervisor
Road America Motor Club
08.2013 - 12.2013
- Monitor productivity of assistance coordinators and generate reports in regard to their quality of work, efficiency, effectiveness and customer orientation. Developing and training others to achieve optimal business results as well as personal goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
General Manager
Fastenal Industrial Supplies
08.2004 - 09.2008
- Develop and execute sales plan in the local territory to meet and exceed sales goals. Sell industrial and construction supplies business to business.
- Conduct cold calls with manufacturing, maintenance, construction, job sites and other industrial accounts.
- Maintaining and growing existing customer base as well as managing account collections for assigned accounts
- Met and exceeded sales quota consistently by applying aggressive sales techniques and strong organization skills by focusing and prioritizing net revenue needed by end of month.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
Miami Coral Park High School Adult Education
Miami, FL01.1999
Skills
- Problem-Solving
- Positive Attitude
- Troubleshooting and repair
- Field Repairs
- Customer Service
- Teamwork and Coordination
- Training and mentoring
- Accountability and Work Ethic
- Customer training
- Power Tools Operation
- Courteous and Professional
- Repair and Installation
Certification
- osha 10 certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Field Service Technician
Remedi8
10.2021 - Current
Secondary Tow Supervisor
Road America Motor Club
08.2013 - 12.2013
General Manager
Fastenal Industrial Supplies
08.2004 - 09.2008
High School Diploma -
Miami Coral Park High School Adult Education
Similar Profiles
Steven GarciaSteven Garcia
Fire Life Safety Lead Technician at Remedi8Fire Life Safety Lead Technician at Remedi8
BRENDA R BAILEYBRENDA R BAILEY
Senior Account Executive at Remedi8Senior Account Executive at Remedi8
OLIMPIA SAENZ, PMPOLIMPIA SAENZ, PMP
Systems Program Manager at REMEDI8Systems Program Manager at REMEDI8
Kaitlan WestfallKaitlan Westfall
Director of Facilities and Operations at REMEDI8Director of Facilities and Operations at REMEDI8
JOSHUA BROWNJOSHUA BROWN
Network Engineer at SAICNetwork Engineer at SAIC