Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leonidas (Joel) Reyes

Rock Hill,SC

Summary

Accomplished Senior Technical Architect and Engagement Manager with extensive experience in software development, technical consultancy, and leadership. Demonstrated expertise in the Salesforce platform and cloud technologies, underpinned by a track record of leading teams, managing projects, and architecting business solutions across diverse industries. Seeking to leverage this skill set to excel as a Solution Engineer within the Global Public Sector (GPS) at Salesforce

Overview

25
25
years of professional experience
1
1
Certification

Work History

Senior Solutions/Technical Architect

Salesforce.com
11.2008 - Current

(Sales)

  • Propelled the creation of solutions and increased revenue through the, Platform, emphasizing Heroku PaaS, Force.com, and various cloud services such as
  • Einstein AI, Sales/Service/Marketing/Community Clouds
  • Partnered with clients to design applications and integration solutions using Salesforce
  • Heroku, and a variety of languages, add-ons, and frameworks
  • Offered architectural and platform solutions for hybrid applications that encompass
  • Heroku, Force.com, AWS, Microsoft Azure, and other cloud services, including Einstein AI
  • Played a significant role in achieving the sales quota for Salesforce Platform, particularly for Heroku offerings and associated Salesforce technologies.

Senior Technical Architect / Professional Services

Salesforce
01.2018 - Current

(Consulting)

  • Developed and implemented enterprise-level solutions on the Salesforce platform utilizing Salesforce/Apex, Force, Visualforce, and various cloud technologies
  • Guided the architectural design, development, and support of Salesforce-based projects, encompassing areas such as multi-cloud integration, data/cloud migration, and platform service integration
  • Showcased adeptness and leadership throughout the entire software development life cycle, adhering to Salesforce's best practices and standards.

Technical Engagement Manager

Compusoft
01.2016 - 01.2018
  • Functioned as the primary technical engagement manager for a portfolio of clients, overseeing a range of products and projects related to advanced software solutions
  • Coordinated with geographically dispersed teams, directed the management of architecture, platform, and software design, and conducted code review sessions.

Engagement Manager

Zebra Technologies
01.2015 - 01.2016
  • Led the identification, advancement, and successful closure of opportunities related to mobile applications and vertical software solutions across North America
  • Showcased Zebra's solution strategies effectively to C-level executives and senior IT decision-makers
  • Oversaw the management of pipeline and forecasting in conjunction with account teams and other engagement managers
  • Coordinated and managed client engagements alongside Solution Architects and Service
  • Project Managers, ensuring effective scope definition and delivery planning.

Senior Developer Evangelist, NET Developer Consultant

Microsoft
01.1999 - 01.2015
  • Facilitated customer engagement initiatives for various programs, partners, and resources to ensure customers remain proficient with Microsoft's suite of technologies
  • Took on a pivotal role in the execution of product launches that were of strategic significance to Microsoft within the designated industry or region
  • Championed the adoption of .NET in major enterprise accounts through direct engagements with customers and in-house developers
  • Collaborated with account executives and technology specialists to devise strategic plans aimed at enhancing .NET adoption among key accounts and agencies.

Education

B.S - Computer Science

ROCHESTER INSTITUTE OF TECHNOLOGY
2005

MAESTRA - Systems Engineering

UNIVERSIDAD CATOLICA MADRE Y
1989

Skills

  • Proficient in Salesforce product suites: Sales Cloud, Service Cloud, Education Cloud, Platform, and Experience Cloud
  • Extensive experience in pre-sales, implementation, or post-sales customer support on theSalesforce platform
  • Ability to balance multiple projects in afast-paced, high-energy market segment
  • Excellent verbal, written, presentation, and interpersonal communication skills
  • Proven leadership and team management abilities
  • Proactive and inquisitive, with an aptitude for problem-solving and learning quickly in dynamic environment
  • Strong time management and prioritization skills

Certification

Salesforce Certified Administrator ⧫ Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant ⧫ Salesforce Certified Platform App Builder Salesforce Trailhead Ranger ⧫ Salesforce Integration Blackbelt ⧫ MuleSoft
Microsoft Certified Solutions Developer ⧫ Microsoft Certified Trainer

Timeline

Senior Technical Architect / Professional Services

Salesforce
01.2018 - Current

Technical Engagement Manager

Compusoft
01.2016 - 01.2018

Engagement Manager

Zebra Technologies
01.2015 - 01.2016

Senior Solutions/Technical Architect

Salesforce.com
11.2008 - Current

Senior Developer Evangelist, NET Developer Consultant

Microsoft
01.1999 - 01.2015

B.S - Computer Science

ROCHESTER INSTITUTE OF TECHNOLOGY

MAESTRA - Systems Engineering

UNIVERSIDAD CATOLICA MADRE Y
Leonidas (Joel) Reyes