Leonie Montecchie

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Enforced access control measures in accordance with established procedures.
• Confirmed visitor identification prior to granting entry into the building of about 200 visitors in a twelve-hour shift.
• Provided escorts for visitors as needed throughout the facility.
• Demonstrated leadership by making improvements to work processes and helping to train others.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Created new programs resulting in increased productivity and customer satisfaction.
• Improved operations by working with team members and customers to find workable solutions.

SKILLS AQUIRED

• Tactical Combat Casualty Care
• MCMAP (Marine Corps Martial Arts Program)
• Weapons maintenance
• Uniform Maintenance
• Combat Evacuation care
• Weapons Handling
• First Aid Response
• Administrative, Analyzed Personal Files
• CPR assistance
• Land Navigation
• Tactical Formations

• Greeted customers, answered questions and recommended specials to increase profits.
• Operated POS terminals to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Trained new employees on restaurant procedures and plating techniques.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Addressed complaints to kitchen staff and served replacement items.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Provided exceptional service to high volume of daily customers.
• Maintained accuracy while handling payments, giving change and printing receipts for customers.
• Calculated accurate bill amounts and processed cash and credit card payments.

• Maintained and repaired farming equipment to provide consistent usability, prime operational condition and alleviate downtime.
• Watered and fed livestock and cleaned pens and enclosures to maintain farm animal health.
• Harvested vegetables to make ready for consumption by picking, cleaning and packing with labels.
• Moved livestock to pastures for grazing or to scales and enclosures.
• Repaired buildings, fences and other pertinent structures to keep animals properly contained.
• Cared for livestock by regularly feeding and watering animals.
• Repaired boards, barbed wire and electrified fences to maintain safety and security
• Harvested fruits and vegetables by hand.
• Assisted in breeding procedures for various farm animals.

• Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
• Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
• Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
• Explained principles, techniques and safety requirements to activity participants to prevent injury.
• Tracked attendance, checking off present individuals.
• Monitored activities matched to individual and group abilities to keep campers safe.
• Planned various indoor activities during periods of inclement weather to promote camper satisfaction.
• Monitored for signs of physical and emotional distress and stopped activities to administer care when appropriate.