Leonor Cano
Naples
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
6
6
years of professional experience
Work History
Receptionist
Blue Landscape Contracting Group
10.2022 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Administrative Assistant
Blue Landscape Contracting Group
10.2022 - 12.2023
- Maintained inventory of office supplies and placed orders.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Receptionist
Orthocollier Physical Therapy
03.2020 - 08.2022
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
Customer Service Cashier
Marshalls
03.2018 - 03.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Golden Gate High School
Naples, FL05.2019
Skills
- Organization skills
- Time management
- Data entry
- Scheduling appointments
- Office administration
- Multi-line telephone operation
- Documentation and reporting
- Basic accounting
Languages
Spanish
English
Additional Information
I thank you for taking the time reviewing my resume. I strongly believe to be a great fit for this position as I do have customer service experience as well as office setting. I am someone with a great attitude and positive personality as well as a hard worker. I would like to include the only reason for such a big gap is due to being a first time stay at home mom who is looking to get back in the working environment. Once again thank you and hope to hear from you.
Timeline
Receptionist
Blue Landscape Contracting Group
10.2022 - 12.2023
Administrative Assistant
Blue Landscape Contracting Group
10.2022 - 12.2023
Receptionist
Orthocollier Physical Therapy
03.2020 - 08.2022
Customer Service Cashier
Marshalls
03.2018 - 03.2020
High School Diploma -
Golden Gate High School
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