LEONOR RIVERA
Scottsdale,Arizona
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
Work History
Endoscopy Procedural Charge Nurse
Dignity Health Cancer Institute
04.2025 - Current
- Supervised and managed daily scheduling, tasking, and administration.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
Critical Care and Staffing Interim Manager/Supervisor
St. Joseph Hospital and Medical Center
01.2022 - 11.2024
- Supports Department Manager in Managing CSO ED, ICU, NYICU, L&D, PCT and Staffing Office with daily operations staffing hospital.
- Managed approximately 150 employees.
- Prepares monthly Unit Schedules
- Monitors RN's and PCT's compliance to ensure safe practice
- Mentors RNs and PCTs
- Assist in hiring process for RNs, PCTs and staffers
- Assist manager in yearly Performance Evaluations
- Attend process improvement meetings
- Audit charts to ensure compliance
- Oversaw admissions and discharges and scheduling of nursing staff
- Reviewed charts weekly to complete quality control checks
- Fostered improvement in staff development, personnel training and standards of patient care
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care
- Sought opportunities to improve patient care, outcomes and nursing staff performance
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals
- Administered performance evaluations and probationary reviews to assess nursing personnel
- Oversaw training, staffing and education of all nurses and staff
Supervisor for Lithotripsy Department
Dignity Health
01.2020 - 01.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Frequently inspected production area to verify proper equipment operation.
Emergency Room Charge Registered Nurse
St. Joseph Hospital and Medical Center
08.2017 - 01.2021
- Provide clinical expertise in all aspects of patient care in a 520-bed hospital.
- Recognize and take action for patient health status changes throughout the department
- Ensure the provisions and quality emergency medical care to patients requiring emergency treatment in accordance with the provider orders, hospital policy, and standard nursing practice
- Excellent prioritization skills in high-pressure, fast paced environment
- Evaluate episodic and acute responses to broad classifications of physical or psychosocial issues
- Active with planning and implementation of interventions
- Educate patients, families and staff using a team approach
- Preceptor for new hires using formative and summative evaluations
- Actively involved in interdepartmental committees
- Supervised and managed daily scheduling, tasking, and administration.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
Emergency Room Registered Nurse
St. Joseph Hospital and Medical Center
07.2013 - 08.2017
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information in a 75+ Emergency Room.
- Used facility EMR system to update patient records, transmit prescriptions and transfer files
- Administered oral, intramuscular and IV medications to patients and monitored responses
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects
- Maintained adequate unit supplies to meet expected patient demands
- Triaged and treated high-volume caseload in busy emergency room setting
Interpreter Services
St. Joseph Hospital and Medical Center
09.2005 - 07.2013
- Provide verbal as well as written interpretation for all staff and patients
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ06.2022
Associate of Science - Nursing
Phoenix College
Phoenix, AZ05.2013
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Endoscopy Procedural Charge Nurse
Dignity Health Cancer Institute
04.2025 - Current
Critical Care and Staffing Interim Manager/Supervisor
St. Joseph Hospital and Medical Center
01.2022 - 11.2024
Supervisor for Lithotripsy Department
Dignity Health
01.2020 - 01.2022
Emergency Room Charge Registered Nurse
St. Joseph Hospital and Medical Center
08.2017 - 01.2021
Emergency Room Registered Nurse
St. Joseph Hospital and Medical Center
07.2013 - 08.2017
Interpreter Services
St. Joseph Hospital and Medical Center
09.2005 - 07.2013
Bachelor of Science - Nursing
Grand Canyon University
Associate of Science - Nursing
Phoenix College