Leonor Villarreal
Harlingen
Summary
Seasoned Paraprofessional excited to help students of different skill levels excel. Thrilled to assist teachers with needs to facilitate best possible educational environment. Ready to help students grow and learn through any type of support. Knowledgeable support professional with experience assisting teachers in classrooms, between classes and during field trips. Devoted to student learning and safety. Always ready to step in and help with any need. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Office Administrator
Overcomers Academy
Harlingen
05.2006 - Current
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Greeted visitors and responded to inquiries in a professional manner.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Assisted with scheduling meetings and appointments for the office staff.
- Ordered supplies and maintained an inventory of office equipment.
- Organized and maintained filing systems, both paper and electronic.
- Developed forms and procedures to improve workflow efficiency.
- Assisted in organizing events such as conferences or seminars.
- Contributed to team effort by accomplishing related tasks as needed.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Drafted agendas, meeting notes, and other documents to enhance collaborative process.
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Coordinated catering services for various functions, including sales trainings and department meetings.
Lead Front Desk Receptionist
Harlingen Family Dentistry
Harlingen
02.1998 - 08.2003
- Assisted in maintaining an organized front desk area at all times.
- Prepared daily reports detailing the number of appointments scheduled, cancelled or rescheduled.
- Facilitated communication between patients and dental providers through relaying messages accurately.
- Created charts for new patients prior to their appointment date.
- Updated and ensured the accuracy of patient records regularly following each visit or procedure performed.
- Provided administrative support to dental staff including filing and data entry.
- Greeted and welcomed patients in a friendly and professional manner.
- Ensured HIPAA compliance while handling confidential patient information.
- Performed clerical duties such as photocopying, faxing, scanning and mailing documents when necessary.
- Reviewed financial policies with patients prior to treatment plans being initiated.
- Maintained inventory of office supplies and ordered new materials when needed.
- Supported dynamic patient flows by setting up and breaking down rooms, cleaning surfaces and restocking supplies.
- Prepared new patient files and updated existing records with new personal, insurance, and medical information.
- Gathered medical information, dental health history and vitals from patients.
- Communicated with patients with compassion while keeping medical information private.
- Interviewed patients to complete case histories and intake forms.
- Routed laboratory or diagnostic results to appropriate staff.
Education
Associate of Applied Science - Education And Training Technology
Texas State Technical College
Harlingen Tx12-2023
Some College (No Degree) - Education
Oral Roberts University
Tulsa, OKSkills
- Microsoft Office
- Document preparation
- Data entry
- Inventory management
- Meeting coordination
- Customer service
- Communication skills
- Records management
- Team collaboration
- Office organization
- Confidentiality maintenance
- Customer engagement
- Managing office supply inventory
- Word processing
- Administrative support
- File organization
- Schedule and calendar management
- Telephone reception
- Spreadsheet development
- Office management
- Adaptability
- Scanning and copying
- Mail routing
- Leadership and supervision
- Ethics-focused
- Meeting planning
- Event coordination
Affiliations
- Camping
- Hiking
Languages
English
Professional
Spanish
Professional
Certification
- Associates Degree of Applied Science
References
References available upon request.
Timeline
Office Administrator
Overcomers Academy
05.2006 - Current
Lead Front Desk Receptionist
Harlingen Family Dentistry
02.1998 - 08.2003
Associate of Applied Science - Education And Training Technology
Texas State Technical College
Some College (No Degree) - Education
Oral Roberts University