Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Leonora Gilyard

Washington,DC

Summary

Dynamic and dedicated food service professional with a strong work ethic and proven ability to excel in fast-paced environments. At McDonald's, I enhanced customer satisfaction through effective communication and adherence to food safety standards. Skilled in meal preparation and committed to teamwork, I consistently deliver high-quality service while maintaining a positive attitude.

Work History

Lead Food Service Worker

McDonald's Restaurant
2019 - 2022

• Time management • Demonstration shield of cleanliness • Sanitation •Dropping Fry's •Helping customers on kiosk •Flipping Burgers •Assisting Drive through etc...

Mentally Challenged Adults

Ward and Ward Mental Health Services
2014 - 2017
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.

Food Lead

Jewels New Beginning Learning Center
2014 - 2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Service Worker

Temp Agency
2015 - 2015
  • Assisted in maintaining cleanliness and organization of work areas.
  • Followed safety protocols to ensure a secure working environment.
  • Provided support in inventory management and stock replenishment.
  • Collaborated with team members to improve service efficiency.
  • Trained new staff on operational procedures and safety standards.
  • Executed daily tasks independently while adapting to changing priorities.
  • Enhanced customer satisfaction through prompt and courteous service.

Cashier

Hoffman Theatre
2008 - 2010
  • Operated cash register efficiently, processing customer transactions accurately.
  • Assisted customers with inquiries, providing excellent service and support.
  • Maintained clean and organized checkout area to enhance shopping experience.
  • Balanced cash drawer at end of shift, ensuring accuracy in financial reporting.

Education

High School Diploma - Math And Reading

C.H.O.I.C.E INC.
Florida City, FL
09.2009

Skills

  • Meal preparation
  • Sanitation procedures
  • Food presentation
  • Food safety compliance
  • Food storage
  • Recipe development
  • Nutrition
  • Allergy awareness
  • Menu planning
  • Food trend awareness
  • Menu costing
  • Positive attitude
  • Strong work ethic
  • Team oriented
  • Quick learner
  • Customer service
  • Fast-paced environment
  • Problem-solving
  • Friendly and outgoing
  • Cleaning and sanitizing
  • Attention to detail
  • Working quickly
  • Patient care
  • Working with diverse people
  • Productivity and efficiency
  • Verbal and written communication
  • Food safety
  • Food and safety standards
  • Food preparation
  • Safe food handling
  • Staff training and development
  • Flexible schedule
  • Cash register operation
  • Equipment operation
  • Supply stocking
  • Interpersonal skills
  • Menu memorization
  • Inventory control
  • Heavy lifting capacity
  • Grilling
  • Covid-19 safety protocols
  • Cross-functional teamwork
  • Supply ordering
  • ServSafe certification
  • Temperature control
  • ServSafe
  • Buffet management
  • Hot table management
  • Hospital operations
  • Order review
  • Food handling standards
  • Dishwashing and sanitization
  • Food and beverage pairing
  • Proper food temperatures
  • Hospital standards
  • Catering experience
  • Time management
  • Flexible and adaptable
  • Multitasking Abilities
  • Reliability

Accomplishments

Serv Safe, in House Service Hours, CPR and First Aide.

Timeline

Lead Food Service Worker

McDonald's Restaurant
2019 - 2022

Mentally Challenged Adults

Ward and Ward Mental Health Services
2014 - 2017

Food Lead

Jewels New Beginning Learning Center
2014 - 2016

Service Worker

Temp Agency
2015 - 2015

Cashier

Hoffman Theatre
2008 - 2010

High School Diploma - Math And Reading

C.H.O.I.C.E INC.
Leonora Gilyard