Leonora Grant

Work History

Randstad (Performance Food Group)

09.2022 - Current

Maintained a tracking spreadsheet for ADA requests and medical and personal leaves
Collaborated with vendors on the implementation of new benefits programs or enhancements to existing ones
Performed audits of payroll deductions for accuracy and compliance with relevant regulations and mastered state and Federal benefit laws, including ERISA, FMLA, COBRA, ACA, and 401k administration
Guided claims processing procedures to ensure timely payments and processed invoices related to employee benefit plans to ensure timely payments were made
Furthermore, provided support for the workers' compensation claims administration process, including filing required documents with state agencies and tracking claim status updates
Resolved complex claims issues.

Hillphoenix

06.2020 - 09.2022

Collaborated with payroll department to resolve any discrepancies related to benefits deductions or adjustments.
Assisted in the management of FMLA/LOA requests, ensuring timely processing and accurate tracking of leaves taken.
Partnered with HR manager to coordinate onsite benefits vendor meetings, wellness fairs and related events.
Submitted reports on benefit program utilization and recommended program enhancements by communicating directly with employees and program representatives.
Managed employee leave requests and tracked time-off balances.
Consulted with employees on family medical leave, short-term disability applications, and FMLA procedural requirements.
Maintained a tracking spreadsheet for ADA requests and medical and personal leaves.
Benefits policies for 100,000-employee company.

LEONI Fiber Optics Inc

06.2018 - 06.2020

Processed over $12 million in annual corporate revenue
Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
Resolved conflicts and negotiated agreements between parties to reach win-win solutions to disagreements and clarify misunderstandings
Provided outstanding Customer service to new and long-standing customers by attending closely to concerns and developing solutions
Performed calculations in overtime, vacation and sick hours to provide accurate data to decrease payroll errors
Pulled internal reports as requested.

Pacific Gulf Marine

06.2017 - 06.2018

Increased business growth and revenue generation over $5,000,000.00 in assets using NS5, AMO & USCG web portals
Assisted in Business Plan preparation by implanting and entering special surveys, dry-dock specs, and USCG creation, submissions, tracking, and updates
Issued purchase orders and coded invoices for payment to verify contractor billings
Prepared documents, reports, and presentations for executives and CFO using advanced software proficiency.

Southern Structural Steel Inc

01.2017 - 06.2017

Increased on-time payroll submissions to 100% by proactively communicating with department managers
Implemented a standardized payroll review process resulting in a 10% decrease in payroll errors
Specialized in setting up severance, garnishments, benefits, and cash profit-sharing payments in ADP for current and former employees
Developed and oversaw incentive plans, stock options, corporate credit cards, and compensation policies determined by financial analysis
Explained benefits to plan participants in easy-to-understand terms to educate each on available options.

Estes Express Lines

03.2015 - 04.2016

Recruited and screened qualified potential employees
Utilized HRIS Software & ADP
Managed employee exit interviews and paperwork
Created and completed personnel action forms for all hires, terminations, title changes and terminations
Oversaw all HR needs for 2000+ employee operation across 250 locations.