Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Leonora Moore-Bland

Essex,MD

Summary

Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Making an immediate impact to the organization is the goal.

Overview

13
13
years of professional experience
1
1
Certification

Work History

ADMINISTRATIVE SUPPORT – VOLUNTEER COORDINATOR

Baltimore City Public Schools
Baltimore, MD
03.2020 - Current
  • Greet parents, contractors & visitors
  • Scan State Issued Driver License using Visitor Station CAASS platform
  • Assist School Administration with daily student morning routines to include uniform & lateness protocols
  • Assist with attendance for classes without teachers or substitutes
  • Collaborate with school staff bringing onboard volunteers using BCPS PIE portal
  • Assist Behavioral Specialists with small Administrative tasks
  • Monitored front areas so that questions could be promptly addressed.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

HEALTH & SAFETY COORDINATOR

Kennedy Services
Baltimore, MD
03.2020 - 01.2023
  • Baltimore City Public Schools
  • Manage BCPS school's asymptomatic testing program as well as support the school with health screenings, supervision of the wellness room, and other essential health & safety functions
  • In partnership with principal, develop testing schedule to test all consenting students and staff weekly on assigned testing date
  • Support school leaders in tracking COVID testing consent, Opted-out forms, and vaccine cards via Infinite Campus (BCPS portal)
  • Manage receipt, distribution, sample collection of the various tests conducted weekly for 1200 students & 70 staff.
  • Managing testing attendance tracker to hold all staff & students accountable for required testing
  • Oversee self-administered COVID tests for all staff & students
  • Assist schools in parent communication around testing program and COVID response when tests are positive
  • Support principal & school leadership teams in implementing City
  • Schools' Health & Safety SOP
  • Close Contact Administration for Student Positive Cases w/school & parents
  • Promoted available resources and connected individuals with services
  • Supervised staff to coordinate needs assessments
  • Adhered to social distancing protocols and wore mask or face shield
  • Learned new skills and applied to daily tasks to improve efficiency and productivity., Standard - CPR/AED Adult/Child/Infant community service
  • Conducted research to stay up-to-date on health trends and health-related issues.
  • Maintained accurate and complete records to document program activities and outcomes.
  • Established and maintained partnerships with community organizations to promote health education programs.

CENSUS FIELD REPRESENTATIVE

US Census Bureau
Baltimore, MD
08.2019 - 09.2020
  • 10 day survey field period using US Census laptops
  • Utilized caseloads of prospective clients to contact via phone and in person
  • Participated in monthly census surveys
  • Traveled up to 10 miles per day to visit customer locations.
  • Managed time efficiently in order to complete all tasks within deadlines
  • Paid attention to detail while completing assignments
  • Proven ability to learn quickly and adapt to new situations
  • Self-motivated, with strong sense of personal responsibility

WAREHOUSE ASSOCIATE

Amazon
Hanover, MD
04.2019 - 03.2020
  • Pre-load delivery vans
  • Prepare totes of packaged materials and deliver to assigned staging areas
  • Front & Back Yard Marshall
  • Staging Area Lane Monitor
  • Consistently lifted materials weighing as much as 50 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
  • Worked safely around moving machinery

CONSULTING OFFICE ASSISTANT

No Place To Call Home
Essex, MD
10.2014 - 06.2019
  • Maintained use of various applications, such as database management or word processing, Excel, Power Point
  • Provided clerical support, addressing routine and special requirements
  • Verified accuracy of business records by consistently updating customer information
  • Interacted with customers by phone, email or in-person to provide information
  • Developed correspondence letters, memos and emails
  • Completed clerical tasks such as filing, copying and distributing mail
  • Create, maintain, and enter information into databases or spreadsheets
  • Office equipment, such as fax machines, copiers, phone systems, and use of headphones for a call center atmosphere
  • Make copies of correspondence or other printed material
  • Real Estate Investing, Virtual Interviewing for support staff to assist with seller cold calling, direct mail and skip tracing.
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Proven ability to learn quickly and adapt to new situations

HUMAN RESOURCE ASSISTANT

Sinai Lifebridge, The Aspen Group
Baltimore, MD
06.2014 - 10.2014
  • Gather personnel records from other departments or employees
  • Answer questions regarding examinations, eligibility, salaries, bene ts, and other pertinent information
  • Information for personnel actions
  • Maintain over 200 new hires and other candidates via Position
  • Manager Healthcare applicant tracking, Lawson portal and Groupwise
  • Delivered friendly assistance with new hires throughout interviewing and hiring process
  • Answered and redirected incoming phone calls for office
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Answered and redirected incoming phone calls for office.
  • Helped employees register for benefits programs using online portals.
  • Responded to employee inquiries regarding benefits and other HR topics.

HEALTH BENEFITS CALL REPRESENTATIVE

Maximus
Baltimore, MD
03.2014 - 03.2014
  • Call Center atmosphere, all inbound consumers calls
  • Enroll and assist with enrollment in Medicaid, MCOs,
  • QHPs/QDPs
  • Educate consumers on the Maryland Health Connections website and Health Care Reform
  • Maryland Certified in Health Insurance Exchange (HIX)
  • Web chat option with customers that prefer options for communication
  • Answered inbound customer service calls to assist with questions, concerns or problems
  • Leveraged scripts and other resources to answer questions and direct to appropriate resources
  • Escalated complex matters to management to request information or appropriate action to resolve.
  • Answered inbound customer service calls to assist with questions, concerns or problems.
  • Leveraged scripts and other resources to answer questions and direct to appropriate resources.

RECRUITING ASSISTANT

Connections Education/Pearson
Baltimore, MD
05.2013 - 10.2013
  • Performs background check, education verification, and other pre-employment screenings as directed by Recruiter
  • Updated candidate profiles using Ulipro, Connexus, Skill
  • Print, mail, and email offer letters to new employees
  • Follow-up with new employees to ensure all proper new hire paperwork has been submitted
  • Maintained and organized electronic files for applicants and tracked feedback created throughout interview process
  • Communicated with applicants across various stages of hiring process
  • Handled verification of employment and other routine employee requests.
  • Communicated with applicants across various stages of hiring process.
  • Collaborated with HR leadership regarding candidate salary determinations.

SUBSTITUTE TEACHER

Baltimore County Public School
Baltimore, MD
01.2012 - 05.2013
  • Perform instructional & classroom management processes for teachers who are absent
  • Taking attendance, explaining homework, and maintaining classroom order
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts
  • Upheld classroom routines to support student environments and maintain consistent schedules
  • Developed rules and set goals to maintain order in classroom
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.

TALENT ACQUISITION SPECIALIST

Raytheon
Linthicum Heights, MD
08.2010 - 01.2012
  • Managed Lotus Notes email and calendar features to individual calendars of 5-member Hiring Team and
  • Conference room scheduling
  • Organization and detail involved with contacting
  • Security Cleared Cyber candidates to arrange interviews availability and confirmed interviews in a time sensitive manner
  • Input candidate information in several stand-alone databases such as Raytheon Visitor Registration,
  • Hire-Right, RCareers powered by Kenexas, Export/Import
  • Compliance and Speed (Interface to Peoplesoft
  • Recruiters and Scheduler for candidates with confirmed interview dates
  • Recruiting and Phone screen applicants
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Provided regular updates to hiring managers and HR staff on recruitment activities and progress.

Education

BACHELOR OF SCIENCE - MANAGEMENT SCIENCE

Coppin State University
Baltimore, MD

ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION, Resource Management

Community College of Baltimore City
Baltimore, MD

Skills

Program Supportundefined

Certification

2022-06 Standard - CPR/AED Adult/Child/Infant Community service

Additional Information

CHIEF JUDGE FOR THE 2022 GUBERNATORIAL ELECTION | Baltimore County Board of Elections, Baltimore, MD

Timeline

2022-06 Standard - CPR/AED Adult/Child/Infant Community service

06-2022

HEALTH & SAFETY COORDINATOR

Kennedy Services
03.2020 - 01.2023

ADMINISTRATIVE SUPPORT – VOLUNTEER COORDINATOR

Baltimore City Public Schools
03.2020 - Current

CENSUS FIELD REPRESENTATIVE

US Census Bureau
08.2019 - 09.2020

WAREHOUSE ASSOCIATE

Amazon
04.2019 - 03.2020

CONSULTING OFFICE ASSISTANT

No Place To Call Home
10.2014 - 06.2019

HUMAN RESOURCE ASSISTANT

Sinai Lifebridge, The Aspen Group
06.2014 - 10.2014

HEALTH BENEFITS CALL REPRESENTATIVE

Maximus
03.2014 - 03.2014

RECRUITING ASSISTANT

Connections Education/Pearson
05.2013 - 10.2013

SUBSTITUTE TEACHER

Baltimore County Public School
01.2012 - 05.2013

TALENT ACQUISITION SPECIALIST

Raytheon
08.2010 - 01.2012

BACHELOR OF SCIENCE - MANAGEMENT SCIENCE

Coppin State University

ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION, Resource Management

Community College of Baltimore City

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