Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Leon S LaMAR III

Atlanta,GA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

26
26
years of professional experience

Work History

NOC Technician

Data Bank Associates
03.2025 - Current
  • Accepted tasks and documented status using ticketing system, time reports and email.
  • Collaborate with senior engineers and cross-functional teams to improve system reliability.
  • Ensure compliance with security standards and contribute to documentation of incident resolution and technical procedures.
  • Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
  • Participated in regular training sessions to stay up-to-date on evolving technologies and industry best practices.
  • Developed strong relationships with vendors to ensure prompt delivery of equipment replacements or repairs when necessary.
  • Maintained a high level of customer satisfaction by effectively communicating with stakeholders during incident management and resolution processes.

Department Supervisor

Home Depot
11.2022 - 10.2024
  • Trained new employees on overall company and department-specific policies and procedures.
  • Managed team of 7 employees, delegated tasks and held each employee accountable for completing assignments.
  • Promoted culture focused on encouraging staff to develop skills and abilities.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.

Background Actor

Central Casting
04.2010 - 03.2020
  • Enhanced on-set experiences by accurately following director''s cues and maintaining consistent character portrayals.
  • Assisted wardrobe department with quick costume changes during time-sensitive shooting schedules for efficient transitions between scenes.
  • Maintained positive working relationships with cast and crew members, fostering a collaborative environment on set.
  • Demonstrated physical stamina by participating in long filming days while maintaining energy levels and focus throughout each take.

IT Technical Support Specialist

CGS/IBM
12.2005 - 11.2010
  • Trained end-users on best practices for system usage, increasing their productivity and confidence in utilizing technology tools.
  • Diagnosed complex technical problems, saving time and resources by providing effective solutions quickly.
  • Employed remote support tools effectively for efficient troubleshooting of offsite issues.
  • Streamlined IT processes for increased efficiency and reduced downtime.
  • Reduced support tickets through proactive maintenance of hardware, software, and systems.
  • Diagnosed and troubleshot hardware, software and network issues.

Limousine Chauffeur

Carey Of Atlanta
01.2000 - 03.2008
  • Enhanced customer satisfaction by providing timely and professional transportation services.
  • Provided safe transportation services for high-profile individuals such as celebrities or executives while maintaining utmost discretion.
  • Ensured accurate billing for customers by maintaining records of distance traveled, wait time, tolls incurred, and additional expenses.
  • Exhibited flexibility in accommodating last-minute schedule changes or route adjustments as needed.

Business Sales Manager

CompUSA
05.2005 - 10.2005
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Developed and implemented comprehensive salesperson training program.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in 25% revenue increase.
  • Accomplished sales goals and boosted revenue $30,000 through product knowledge and customer relationship management.

Education

High School Diploma -

D.M. Therrell High School
06.1989

Schneider Electric University Data Center Certific -

Schneider Electric University

Skills

  • Process and procedure development
  • Problem-solving abilities
  • Coaching and Mentoring
  • Flexible Schedule
  • Vendor Relationship Management
  • Multitasking and Prioritizing
  • Team collaboration
  • Computer Proficiency
  • Data center operations
  • System performance monitoring
  • Preventive Maintenance
  • Regulatory policy enforcement
  • Documentation maintenance

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Drone Piloting
  • Coding and Programming
  • Designing and Printing 3D Models
  • Artificial Intelligence (AI) and Machine Learning

Timeline

NOC Technician

Data Bank Associates
03.2025 - Current

Department Supervisor

Home Depot
11.2022 - 10.2024

Background Actor

Central Casting
04.2010 - 03.2020

IT Technical Support Specialist

CGS/IBM
12.2005 - 11.2010

Business Sales Manager

CompUSA
05.2005 - 10.2005

Limousine Chauffeur

Carey Of Atlanta
01.2000 - 03.2008

Schneider Electric University Data Center Certific -

Schneider Electric University

High School Diploma -

D.M. Therrell High School

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Leon S LaMAR III