Lepsy Wright
St. Cloud
Summary
Dynamic retail professional with a proven track record at Wawa, excelling in sales growth and operational efficiency. Adept in inventory control and team leadership, I enhance customer satisfaction through targeted training and coaching. Recognized for implementing strategic plans that boosted employee productivity and optimized store performance.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Wawa
12.2017 - 02.2025
- Developed strategic plans for sales growth and operational enhancements in collaboration with Store Manager.
- Managed daily store operations to optimize customer service and boost employee productivity.
- Oversaw staff scheduling to ensure adequate coverage during peak hours while controlling labor costs.
- Recruited, hired, and trained new employees to build a high-functioning team focused on stock management.
- Conducted regular audits of store procedures, identifying improvement areas and implementing corrective actions.
- Monitored store KPIs to assess progress towards goals, adjusting strategies to maximize outcomes.
- Enhanced employee performance through consistent coaching, training, and feedback sessions.
- Monitored store KPIs to assess goal progress, adjusting strategies to maximize outcomes. Store Manager.
Store Manager
Value Pawn & Jewelry
02.2012 - 12.2017
- Streamlined daily operations to ensure efficient store functionality and a safe environment for customers and employees.
- Managed inventory control, cash handling, and store opening and closing procedures effectively.
- Assisted in hiring, training, and mentoring new staff members to enhance team performance.
- Enhanced customer satisfaction through targeted staff training in service excellence and product knowledge.
- Maintained optimal product levels and organized backroom for effective ordering and stock rotation.
- Rotated merchandise displays to highlight new products and promotional offers.
- Maximized sales by developing innovative visual merchandising strategies and store layouts.
- Coached sales associates on product specifications and selling techniques, boosting customer satisfaction ratings.
Assistant Resturant Manager
Taco Bell
02.2007 - 02.2012
- Supervised restaurant operations to ensure cleanliness and maintenance standards.
- Monitored daily cash transactions, ensuring accuracy in financial reporting.
- Managed staff schedules, optimizing coverage during peak hours and reducing labor costs.
- Kept the restaurant compliant with all federal, state, and local hygiene regulations.
- Analyzed daily sales figures to develop strategies for increasing revenue.
- Oversaw inventory control practices, minimizing waste while maintaining optimal stock levels.
- Enhanced teamwork and productivity through effective communication and motivation techniques.
- Implemented a food waste tracking system to reduce waste and optimize resource use.
Education
Associate of Applied Business - Business Management
Everest University
Orlando Fl04-2007
Skills
- Customer service and engagement
- Retail operations
- Inventory control
- Time management
- Team building and leadership
- Employee scheduling
- Hiring and training
- Mentoring and coaching
- Goals and performance
- Employee coaching
- Sales growth
- Budgeting and cost control
- New hire training
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant Store Manager
Wawa
12.2017 - 02.2025
Store Manager
Value Pawn & Jewelry
02.2012 - 12.2017
Assistant Resturant Manager
Taco Bell
02.2007 - 02.2012
Associate of Applied Business - Business Management
Everest University
Similar Profiles
Kyra SamalonisKyra Samalonis
Associate at WawaAssociate at Wawa
Juan LizardiJuan Lizardi
Customer Service Associate at WawaCustomer Service Associate at Wawa
Tracy ThomasTracy Thomas
Customer Service Supervisor at WawaCustomer Service Supervisor at Wawa