LeQuan Townsend
Scottsdale,AZ
Summary
Dedicated and results-driven professional with a proven track record of success in leadership roles. Seeking opportunities to leverage my skills in production supervision, quality control, and extensive training in various areas to contribute to the growth and success of a dynamic organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Transporter
HonorHealth
06.2024 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
Production Supervisor
Medioh
01.2022 - 05.2024
- Managed and supervised 3 teams with a combined 10/12 employees, ensuring daily quotas were met
- Provided daily goals for each team member and conducted end-of-day reports
- Trained new hires on all related processes
- Managed inventory levels and coordinated with suppliers to maintain stock levels
- Oversaw quality control measures to ensure products met company standards
- Led team of 20+ employees in assembly line production for optimal efficiency
Quality Control Supervisor
Medioh
08.2020 - 01.2022
- Successfully executed tasks of the Quality Control and Testing teams, meeting or exceeding company expectations
- Managed, coached, and mentored team leads, setting objectives and KPIs
- Identified and suggested process improvements, overseeing the NCR process and action plans
- Trained and mentored team members on quality standards and best practices
- Implemented and managed quality control processes to ensure product compliance
Production Team Lead
Medioh
01.2019 - 08.2020
- Led a production team to meet daily targets and ensure quality control
- Trained and mentored team members to improve efficiency and productivity
- Collaborated with other departments to coordinate production schedules and resolve issues promptly
Production Associate
Medioh
09.2017 - 12.2018
- Responsible for meeting daily targets and ensuring quality control
- Collaborated with team members to streamline production processes and reduce downtime.
- Assisted in training new associates on operational procedures and safety protocols.
- Used equipment properly to avoid workplace hazards or injuries.
Housekeeping Associate
St Lukes Medical Center
02.2017 - 09.2017
- Managed housekeeping duties such as cleaning, organizing, and tidying guest rooms
- Ensured high level of cleanliness and sanitation in accordance with hospital standards
- Collaborated with medical team members to efficiently complete tasks and maintain a positive work environment
Housekeeping Associate
Mayo Clinic
07.2015 - 02.2017
- Extensive experience in maintaining cleanliness and tidiness in emergency rooms and common areas
- Proficient in using cleaning equipment and chemicals safely and efficiently
- Skilled in completing tasks within tight timeframes while upholding high cleanliness standards
Courtesy Clerk
Frys Food
10.2014 - 06.2015
- Proven ability to provide exceptional customer service in a fast-paced retail environment
- Skilled at efficiently bagging groceries and assisting customers with any inquiries
- Experienced in maintaining a clean and organized store, restocking shelves, and handling transactions
- Reliable team player with a positive attitude, able to handle multiple tasks simultaneously
Donor Outreach Coordinator
United Blood Services
10.2014 - 06.2015
- Managed relationships with donors to cultivate engagement and increase contributions to blood donation efforts
- Utilized CRM tools to track donor interactions and maintain accurate records
- Collaborated with marketing and communications teams to create compelling donor messaging and materials
Education
Associates in Arts - Psychology
Rio Salado College
Tempe, AZ04.2025
High School Diploma - undefined
McClintock High School
Tempe, AZSkills
- Leadership
- Time management
- Problem solving
- Communication
- Organization
- Decision making
- Teamwork
- Planning
- Attention to detail
Certification
- HIPAA (October 2020 to October 2021)
- Business Writing for Results (October 2021 to Present)
- Criticism & Discipline Skills for Managers and Supervisors (October 2021 to Present)
- Dealing with Difficult People (January 2022 to Present)
- Developing Emotional Intelligence (January 2022 to Present)
- How to Become a Great Communicator (January 2022 to Present)
- How to Handle Emotionally Charged Situations in the Workplace (February 2022 to Present)
- How to Handle Stress at Work (November 2021 to Present)
- Leadership, Team-Building and Coaching Skills for Managers and Supervisors (January 2022 to Present)
- Management & Leadership Skills for New Managers and Supervisors (February 2022 to Present)
- Microsoft Excel Basics (January 2022 to Present)
- Microsoft Excel: Beyond the Basics (January 2022 to Present)
- Managing Emotions Under Pressure (January 2022 to Present)
- Overcoming Negativity (March 2022 to Present)
- OSHA Compliance (November 2021 to Present)
- How to Supervise Bad Attitudes and Negative Behaviors (December 2021 to Present)
Timeline
Patient Transporter
HonorHealth
06.2024 - Current
Production Supervisor
Medioh
01.2022 - 05.2024
Quality Control Supervisor
Medioh
08.2020 - 01.2022
Production Team Lead
Medioh
01.2019 - 08.2020
Production Associate
Medioh
09.2017 - 12.2018
Housekeeping Associate
St Lukes Medical Center
02.2017 - 09.2017
Housekeeping Associate
Mayo Clinic
07.2015 - 02.2017
Courtesy Clerk
Frys Food
10.2014 - 06.2015
Donor Outreach Coordinator
United Blood Services
10.2014 - 06.2015
High School Diploma - undefined
McClintock High School
Associates in Arts - Psychology
Rio Salado College