LEQUIESHA COLE
Houston,TX
Summary
Results-driven professional with a proven track record of exceeding company expectations through strategic and organized practices. Exceptional ability to thrive under pressure, adapt to evolving challenges, and enhance organizational brands. Expertise in manual labor and equipment operation, complemented by a commitment to maintaining an efficient and clean workspace. Eager to leverage a strong work ethic and collaborative spirit to contribute positively to a dynamic team environment.
Overview
18
18
years of professional experience
Work History
A/R Billing Clerk
Transwest Mobile Truck Repair: Contract
03.2025 - Current
- A/R quarterly reports, submit & invoice service orders in portals for payment
- Managed customer account queries, resolving discrepancies efficiently to enhance satisfaction.
- Collaborated with service technicians to reconcile service records with billing data effectively.
Revenue Cycle Specialist A/R
Provider’s Choice Laboratory: Contract
07.2024 - 03.2025
- Analyzed revenue cycle operations to pinpoint opportunities for process enhancements.
- Verified patient chart details to facilitate accurate reimbursement claims processing.
- Resolved payment discrepancies by identifying and correcting issues with patients and third-party payers.
- Conducted thorough reviews of monthly accounts receivable reports to ensure accuracy and compliance with system transactions.
- Documented debit, credit, and account transactions in computer spreadsheets and databases.
- Addressed customer questions regarding payment status and account balances to enhance service experience.
Billing/Collections/ Customer Service
FCC Environmental Services: Contract
02.2024 - 06.2024
- Reviewed and adjusted invoice pricing to ensure accuracy and compliance.
- Facilitated timely communication of payment reminders to clients. Delivered disconnection notices to ensure compliance with payment policies.
- Executed payment verification and receipt processes to ensure accuracy and compliance.
- Executed data entry tasks to ensure accurate and up-to-date record management.
- Oversaw high volume of customer inquiries through phone and email, ensuring prompt and precise responses.
- Worked effectively in fast-paced environments.
Billing/Customer Service
Undine Water Company/H20 Innovations: Contract
11.2023 - 02.2024
- Oversaw utility billing communication processes, managing incoming and outgoing calls to enhance customer service experience. Led initiatives to streamline billing inquiries and improve response times. Fostered a collaborative environment to address customer concerns effectively.
- Managed communication of shut-off and water boil notices to inform residents of necessary precautions.
- Established new land and building arrangements for clients.
- Facilitated customer assistance by resolving issues related to billing and online payment systems.
- Facilitated collaboration among team members while excelling in independent tasks to achieve project goals.
- Exhibited strong personal responsibility to drive project success and team collaboration.
Office HR Manager/Accounts Payable-Receivable
K-2 Manufacturing LLC
01.2021 - 10.2023
- Checked payroll, vendor payments, and other accounting disbursements for accuracy and compliance.
- I took advantage of discount opportunities by paying vendors within payment terms.
- Coded invoices and other records to maintain organized and accurate records in QuickBooks. (AR&AP)
- Generated financial statements and reports detailing accounts receivable status.
- Received and input receivables payments in compliance with internal financial procedures in QuickBooks.
- Pre-screening activities for new hires, processed background checks, and prior employment verification.
- Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
Transportation Supervisor
Taylor Farms
09.2019 - 09.2020
- Supervised routes for optimal deliveries, coordinated driver and staff schedules, and assigned specific tasks, while meeting DOT requirements.
- Achieved and maintained compliance with DOT standards through the accurate maintenance of driver, permit, and equipment records.
- Oversaw scheduling for day-to-day activities of 10 to 35 transportation employees.
- Verified that drivers maintained the required professional competencies, licenses, and safety knowledge.
- Managed personnel hiring, performance evaluations and disciplinary actions.
- Maintained accurate records of vehicle maintenance, mileage logs, fuel usage, and other related information.
- Reviewed and approved all timesheets and payroll documents prior to submission to the Payroll Department.
- Matched bills of landing and reconciled quantities to verify items shipped.
- Made sure the temperature was correct on the reefer, as the paperwork implies.
Fleet Maintenance Supervisor
Albertsons Distribution Center
04.2008 - 09.2019
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Filled out work orders, repair logs, and maintenance plans/documented work completed.
- Collaborate with uniform vendors to make sure they deliver clean, accurate items.
- Calculated accurate wages, including overtime, salary increases, and bonuses for thirty-five employees.
- Protected payroll operations and maintained employee confidence by keeping information private.
- Collected and coded various documents to prepare for filing, storage, and processing loads.
- Managed the office budget and oversee inventory, postage, and vendor services.
- Kept records of parts and equipment used in projects to update inventory, stocking, and ordering.
- Checked in new equipment, road test, assisted in tagging, and licensed trailers.
- Assisted in bidding and selling old trackers.
- Worked closely with the transportation supervisor to dispatch and assign loads.
- Matched bills of landing and reconciled quantities to verify items shipped.
- Leveraged GPS devices and computer programs to plan routes, update customers, or advise drivers about upcoming issues.
- Reviewed routes, daily traffic, and weather conditions to adjust plans, meeting daily requirements and service needs.
Education
Associate of Science - Business
Heritage College
Kansas City, MO01.2006
Skills
- Proficient in Coupa
- Holman expertise
- Automated integration
- Wheel Portal
- Experience with Fullbay
- 360 Cortex proficiency
- Kronos payroll management
- PeopleSoft expertise
- QuickBooks expertise
- Profit Fab
- Data entry for orders
- Administrative coordination
- Human resources management
- E-Verify system proficiency
- Invoice processing
- Customer service
Timeline
A/R Billing Clerk
Transwest Mobile Truck Repair: Contract
03.2025 - Current
Revenue Cycle Specialist A/R
Provider’s Choice Laboratory: Contract
07.2024 - 03.2025
Billing/Collections/ Customer Service
FCC Environmental Services: Contract
02.2024 - 06.2024
Billing/Customer Service
Undine Water Company/H20 Innovations: Contract
11.2023 - 02.2024
Office HR Manager/Accounts Payable-Receivable
K-2 Manufacturing LLC
01.2021 - 10.2023
Transportation Supervisor
Taylor Farms
09.2019 - 09.2020
Fleet Maintenance Supervisor
Albertsons Distribution Center
04.2008 - 09.2019
Associate of Science - Business
Heritage College