Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lera Howard

WILMINGTON,NC

Summary

Reliable and upbeat clothing sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

1
1
year of professional experience

Work History

Clothing Sales Associate

Belk Department Store
11.2022 - Current
  • Cleaned, closed and secured store at end of shift.
  • Pressed and folded items upon arrival in store to increase visual appeal.
  • Operated cash register and maintained correct balance in drawer for many transactions per day.
  • Helped customers select attractive, figure-flattering [Type] items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.

Team Member

The Wilmington Ice House
09.2021 - Current
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Resolved issues quickly to maintain productivity goals.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Created appealing displays for routine arrangements and special promotions.

Education

GED -

Cape Fear Community College
Wilmington, NC

Skills

  • Safety and Cleanliness Standards
  • Product Selection
  • Cash Register Systems
  • Excellent Written and Verbal Communication
  • Adaptable and Flexible
  • Building Customer Relationships and Loyalty
  • Customer Transactions
  • Strong Communication and Interpersonal Skills

Timeline

Clothing Sales Associate

Belk Department Store
11.2022 - Current

Team Member

The Wilmington Ice House
09.2021 - Current

GED -

Cape Fear Community College

Similar Profiles

CREATE PROFILE
Lera Howard