Multi-faceted, Lead Logistics Worker successful at managing multiple priorities, projects and people with a willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Lead Logistics Worker
Pacific Power
11.2017 - Current
Streamlined office operations, oversaw client communications, managed record tracking and data communication activities.
Conducted investigations to resolve issues related to logistics and cargo movements.
Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Service Coordinator
Pacific Power
09.2006 - 11.2017
Coordinated and monitored service activities to confirm work met all requirements.
Developed efficient processes and procedures to achieve prompt delivery and completion of service projects.
Assessed customer needs, then established and maintained service schedules for several projects to help plan organize workload.
Verified timekeeping records and handled any discrepancies with employees.
Maintained payroll information by calculating, collecting, and entering data.
Monitored NetCadops for emergencies.
Created SAP orders.
Created and closed RCM's.
Outage Coordinator- Dispatch
Pacific Power
05.2015 - 05.2017
Entered data, generated reports, and produced tracking documents (RPM's).
Gathered and organized materials to support operations.
Closely monitored dispatch board to triage and prioritize daily calls.
Answered 911 calls.
Created outage tickets.
Meter Reader
Pacific Power
09.2003 - 09.2006
Attended safety meetings and took part in safety awareness trainings and programs.
Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
Answered questions regarding meter reading.
Education
High School Diploma -
Naches Valley High School
Naches, WA
06.
CDL -
Western CDL
Longview, WA
Skills
Complex Problem-Solving
Active Learner
Issue Resolution
Experienced in SAP
NetCardops, Optic and RCM's
Timeline
Lead Logistics Worker
Pacific Power
11.2017 - Current
Outage Coordinator- Dispatch
Pacific Power
05.2015 - 05.2017
Service Coordinator
Pacific Power
09.2006 - 11.2017
Meter Reader
Pacific Power
09.2003 - 09.2006
High School Diploma -
Naches Valley High School
CDL -
Western CDL
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