Results-driven professional with a background in marketing. Skilled in written and verbal communication, fostering connections between prospective students and university staff to enhance engagement. Committed to delivering exceptional customer service.
Overview
10
10
years of professional experience
Work History
Undergraduate Admissions Ambassador
Oakland University Undergraduate Admissions
Rochester Hills, MI
01.2026 - Current
Facilitated campus tours, enhancing prospective student engagement and experience.
Assisted in coordinating admissions events, fostering connections between prospective students and university staff.
Provided exceptional customer service, resolving issues promptly and professionally for a positive applicant experience.
Performed document filing, restocking, and event preparation for the admissions office.
Operations Assistant
Caylee & Co
Lincoln Park, MI
02.2016 - 01.2025
Designed and optimized workspace layouts to improve workflow
Assembled custom shipping boxes to ensure professional product deliveries to multiple countries.
Maintained inventory storage for easy access and accurate stocks