Lerija Raguckaite
Operation Manager
Klosterneuburg,Austria
Summary
Extensive international experience through studying, working and living abroad in Austria, Germany, Ireland and Russia. Multi-lingual (Lithuanian, Russian, English and German) and accomplished at working in multinational environments. Analytical mind, responsible, enthusiastic, creative, competitive, self-dependant, quick learner, punctual, good team player, good communication skills, ambitious.
Overview
14
14
years of professional experience
23
23
years of post-secondary education
Work History
Chief Operations Manager / Crude Deparment
Gazprom Neft Trading GmbH
Vienna, Austria
10.2019 - Current
- Allocated resources to planned programs according to business objectives.
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Trained new employees on proper protocols and customer service standards.
- Researched and resolved issues regarding integrity of data flow into databases.
- Compiled, evaluated and reviewed engineered data for internal system.
- Transformed project data requirements into project data models.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Coordinated statistical data analysis, design and information flow.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Provided leadership for continual management and employee training initiatives
Chief Operations Manager / Oil Products
Gazprom Neft Trading GmbH
Vienna, Austria
09.2012 - 10.2019
- Setting up processes for new business concepts and ensuring compliance in cooperation with other organizations.
- Supporting Operations Coordinators in complex operations and daily challenges.
- Supporting Operations Manager in developing team.
- Accumulating and providing to traders commercial information about markets, competitors and their activities, traffic of cargos, actions of regulating authorities and emergency situations, which may influence market
- Provide support to traders and operators in their daily work, with special focus on trouble shooting issues in connection with ETRM system
- Create and update instructions and/or manuals explaining usage of newly implemented enhancements to ETRM system
- Processing commercial and administrative documents, adapting Company’s standards and regulations on business processes, including documents coming from parent company
ETRM Specialist / Senior Oil Products Operation Ma
Gazprom Neft Trading GmbH
Vienna, Austria
11.2011 - 09.2012
- Responsible for Energy Trading Risk Management (ETRM) system construction/development in accordance with business activity requirements of Gazprom Neft Trading GmbH.
- Coordinated with vendor, business users, and IT to define, estimate, and plan project ETRM (OpenLink RightAngle).
- Served as Super User for Refined Products business line - modelling all aspects of business in software.
- Prepared and conducted training session to bolster user efficiency and provide better experience with software.
- Developing internal work flow of oil products department in company.
Oil Products Operations Manager
Gazprom Neft Trading GmbH
Vienna, Austria
11.2007 - 11.2011
- In charge of Fuel Oil, Gasoilnes, Naphtha, Gasoil, BBF, LPG, ULSD 10ppm/50ppm
- Responsible for issuance and execution of correlated sales/purchase trading contracts for oil products from Russia, Belorussia and Germany to international markets (FOB, DAF, ITT/FCA, DES)
Checking compliance of issued contracts with incoming finance security such as L/Cs, Bank Guarantees and etc - Monitoring on daily basis dispatches from refineries to terminals, coordination of distribution of accumulated cargo between customers. Monitoring barges deliveries in German market
- Dealing with railway deliveries, vessel shipments and preparation of necessary instructions for filling RWB as well as documentary instruction
- Involved in negotiation with transportation and transshipment companies, analyzing actual tariffs for more competitive ways of delivery
- Issuance of commercial invoices and payment orders; Controlling shipping documents, incoming purchase invoices
- Arranging loading programs from refinery and load ports
- Dealing with demurrage, legal claims.
PINTERNSHIP
Towage & Marine Assistance UAB
Klaipeda, Lithuania
06.2006 - 09.2006
- Analysis of process in management of enterprise
- SWOT – Analysis of opening of joint venture in St.-Petersburg
- Analysis of competition in market in St.-Petersburg
Education
Vostock Capital UK Ltd
Moscow 09.2013 - 09.2013
ECOPSY
Vienna 01.2012 - 01.2012
Ivincible Energy
Geneva 09.2010 - 09.2010
Individual Training in Oil Products Operations
Vienna 01.2008 - 01.2008
Kaliningrad State Technical University
Kaliningrad, Russia 09.2003 - 07.2008
European Business School Kaliningrad, Russia
Kaliningrad, RF 09.2003 - 07.2007
European Business School
Dublin, Ireland 09.2005 - 12.2005
Munich Business School
München 09.2006 - 12.2007
Santaves
Klaipeda 09.1990 - 01.2003
Skills
Russian
Lithuanian
English and Business English
German
Microsoft Office (PowerPoint, Word, Excel), Adobe Photoshop,
RightAngle
Power BI
DAX
Timeline
Chief Operations Manager / Crude Deparment
Gazprom Neft Trading GmbH
10.2019 - Current
Vostock Capital UK Ltd
09.2013 - 09.2013
Chief Operations Manager / Oil Products
Gazprom Neft Trading GmbH
09.2012 - 10.2019
ECOPSY
01.2012 - 01.2012
ETRM Specialist / Senior Oil Products Operation Ma
Gazprom Neft Trading GmbH
11.2011 - 09.2012
Ivincible Energy
09.2010 - 09.2010
Individual Training in Oil Products Operations
01.2008 - 01.2008
Oil Products Operations Manager
Gazprom Neft Trading GmbH
11.2007 - 11.2011
Munich Business School
09.2006 - 12.2007
PINTERNSHIP
Towage & Marine Assistance UAB
06.2006 - 09.2006
European Business School
09.2005 - 12.2005
Kaliningrad State Technical University
09.2003 - 07.2008
European Business School Kaliningrad, Russia
09.2003 - 07.2007
Santaves
09.1990 - 01.2003