Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leritza Mendez

Marathon

Summary

Detail-oriented and hardworking administrative assistant with the ability to multi-task, with over 10 years of experience in providing excellent communication, planning and customer service skills.

Overview

19
19
years of professional experience

Work History

Front Desk Coordinator

Ambassador
04.2025 - 06.2025
  • Greeted visitors and customers upon arrival, offered assistance.
  • Answered questions and assisted candidates in completing all required paperwork.
  • Provided administrative support to management staff, contributing to overall office productivity.
  • Verified patient demographic information, copied documentation and directed to provided information.
  • Answered customer telephone calls promptly and appropriately handled needs.

Bilingual Customer Service Representative

Coffee County Health Department
08.2024 - 02.2025
  • Vital Records, Birth and Death Certificates.
  • Administrative operations requiring knowledge of Health Department operations,policies,and procedures.
  • Interpret and translate, assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Provided clerical support for different Public Health programs, clinical and clerical support.
  • Responded to customer requests, offering excellent customer service and tailored recommendations to address needs.


Front Desk Receptionist

Florida Eye Clinic
01.2022 - 07.2023


  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Assisted patients experiencing difficulties navigating online patient portal, troubleshooting issues and providing guidance as needed.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.

Front Desk Receptionist

City Of Marathon
06.2021 - 08.2021
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.

Bookkeeping Administrative Assistant

Cristian Landscaping
12.2017 - 04.2021
  • Matched order forms with invoices and recorded necessary information
  • Performed general office duties, such as filing, answering telephones and handling routine correspondence
  • Reconciled and noted and reported discrepancies found in records
  • Received, record and bank cash, checks and vouchers
  • Calculated, prepared and issue bills, invoices, account statements
  • Prepared and processed payroll information.

Dental Assistant

Gordon Dental
08.2006 - 01.2009
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.

Education

Dental Assistant -

Florida National University
Miami, FL
05.2006

Skills

  • Detail-oriented
  • Data Entry
  • Call Answering and Routing
  • Posting Charges
  • File and Records Management
  • Bilingual (Spanish)

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Coordinator

Ambassador
04.2025 - 06.2025

Bilingual Customer Service Representative

Coffee County Health Department
08.2024 - 02.2025

Front Desk Receptionist

Florida Eye Clinic
01.2022 - 07.2023

Front Desk Receptionist

City Of Marathon
06.2021 - 08.2021

Bookkeeping Administrative Assistant

Cristian Landscaping
12.2017 - 04.2021

Dental Assistant

Gordon Dental
08.2006 - 01.2009

Dental Assistant -

Florida National University

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