Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lerma Willett

Rossville,GA

Summary

Motivated Teacher's Assistant with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills.

Overview

21
21
years of professional experience

Work History

Teaching Assistant

Harvey Browne Memorial
Louisville, KY
09.2015 - 05.2024
  • Monitored student progress by keeping detailed records of academic performance.
  • Collaborated with other faculty members to plan lessons that promote critical thinking skills.
  • Participated in professional development workshops related to teaching techniques.
  • Assisted teachers in creating lesson plans and providing instructional materials.
  • Supervised students in the classroom, cafeteria, hallways and playgrounds.

Sales Manager

Ruth's Chris Steak House
Washington , DC
08.2009 - 09.2014
  • Managed daily operations of sales department, including supervision of staff members.
  • Identified and developed new markets for products or services.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Established relationships with key clients, while maintaining existing customer base.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Performed sales consultations and educated clients on products and services.
  • Coached, developed and motivated team to achieve revenue goals.
  • Resolved customer complaints regarding sales and service.
  • Built sales forecasts and schedules to reflect desired productivity targets.

Office Assistant

Ruth's Chris Steakhouse
Washington, DC
09.2006 - 08.2010
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Managed inventory of office supplies and placed orders when needed.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Assisted in onboarding new employees by providing orientation materials and training resources.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Maintained an organized filing system of paper documents and electronic files.
  • Monitored office expenses and submitted purchase requests.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Supported bookkeeping tasks such as invoicing and expense tracking.
  • Maintained confidentiality of sensitive information and documents.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.
  • Trained staff members to perform work activities and use computer applications.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Completed and mailed contracts, invoices or checks.

Restaurant Hostess

Four Season's Hotel
Washington, DC
03.2008 - 08.2008
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Managed reservations, waitlists, and special requests for large parties.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Provided menus and answered questions about menu items and specials.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Built positive relationships with other front-of-house and kitchen staff.

Restaurant Busser

Marriott
New Orleans, LA
04.2003 - 09.2005
  • Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
  • Inspected restaurant prior to opening for cleanliness and proper set-up of tables, chairs and booths.
  • Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
  • Set up buffet tables with appropriate food items according to company standards.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.

Education

High School Diploma -

Pampanga Agricultural College
Philippines
03-1999

Some College (No Degree) - Bachelor of Secondary Education

Holy Angel University
Angeles City, Philippines

Skills

  • Reading and Writing Support
  • Positive Attitude
  • CPR and First Aid
  • Student Engagement
  • Student Health and Safety
  • Maintaining safe environments
  • Serving Diverse Communities
  • Tutoring students

References

References available upon request.

Timeline

Teaching Assistant

Harvey Browne Memorial
09.2015 - 05.2024

Sales Manager

Ruth's Chris Steak House
08.2009 - 09.2014

Restaurant Hostess

Four Season's Hotel
03.2008 - 08.2008

Office Assistant

Ruth's Chris Steakhouse
09.2006 - 08.2010

Restaurant Busser

Marriott
04.2003 - 09.2005

High School Diploma -

Pampanga Agricultural College

Some College (No Degree) - Bachelor of Secondary Education

Holy Angel University

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Lerma Willett