Leron "Bruno" Parker
Charlotte Amaile,St.Thomas
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2026
2026
years of professional experience
Work History
Taxi Driver
Self Employed Services
01.2017 - Current
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Concierge Representative
New Horizons And Breakaway
02 2022 - 03 2025
- Maintained up-to-date knowledge of area attractions and events to provide accurate information to guests.
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized recommendations.
Supervising Manager
Larry Flynt's Barely Legal Club
04 2018 - 04 2019
- Promoted a culture of accountability among team members by setting clear expectations for individual performance contributions towards shared objectives.
- Established a positive work environment with effective leadership, clear expectations, and open communication.
- Facilitated team growth by recruiting top talent, providing ongoing coaching, and creating opportunities for advancement within the organization.
- Expanded market reach by researching industry trends and identifying new business opportunities.
Warehouse Manager
Island Fresh Ice Cream
04 2019 - 04 2021
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Dispatch Supervisor
V.I Taxi Association
04 2014 - 04 2018
- Provided outstanding customer service when resolving complaints or answering questions from passengers seeking assistance.
- Improved customer satisfaction with timely and accurate dispatching of taxis to requested locations.
- Collaborated with management to address driver concerns or issues, promoting driver retention and overall job satisfaction.
Education
Saints Peter and Paul Catholic School
St.Thomas Charlotte Amalie06.2014
Skills
- Product knowledge
- Merchandising understanding
- Problem-solving skills
- Client Service
- Multi-tasking strength
- Adapt to diverse groups
- Point of sale operation
- Cash Handling
- Sales trends
- Travel coordination
- Guest services
- Guest accommodations
- Marketing
Timeline
Taxi Driver
Self Employed Services
01.2017 - Current
Concierge Representative
New Horizons And Breakaway
02 2022 - 03 2025
Supervising Manager
Larry Flynt's Barely Legal Club
04 2018 - 04 2019
Warehouse Manager
Island Fresh Ice Cream
04 2019 - 04 2021
Dispatch Supervisor
V.I Taxi Association
04 2014 - 04 2018
Saints Peter and Paul Catholic School
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