Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lerone Heslop

The Bronx

Summary

Compassionate and adaptable Behavioral Health Technician with experience. Proven ability to enhance team collaboration and ensure safety compliance, successfully de-escalating challenging situations while maintaining a therapeutic environment. Committed to delivering high-quality care and improving patient outcomes.

Experienced with patient care and therapeutic interventions. Utilizes de-escalation techniques and therapeutic communication to support patient well-being. Track record of effective team collaboration and adaptability in high-pressure situations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

St. Vincent's Hospital
05.2024 - Current
  • Provide support to patients with behavioral health needs in a hospital setting.
  • Trained new staff on therapeutic techniques and safety protocols.
  • Facilitated group therapy sessions, promoting communication and social skills.
  • Ensured compliance with safety regulations and maintained a therapeutic environment.
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances.
  • Provided crisis intervention, successfully de-escalating situations.
  • Monitored patient behavior and ensured safety protocols are followed.
  • Collaborated with multidisciplinary teams to improve patient care strategies.

Forklift Operator

Fed Ex Ground
10.2021 - 05.2024

• Operated forklifts for efficient package transport.

• Conducted pre-shift inspections for safety and compliance. • Maintained accurate inventory records.

• Safely loaded/unloaded trucks using proper attachments.

• Kept warehouse clean and organized.

Line Cook / Chef

Poor People’s Pub
09.2019 - 10.2021

• Ensured kitchen cleanliness and food safety compliance.

• Collaborated with team during peak hours.

• Managed inventory, reduced waste.

• Streamlined food prep processes.

• Prepared multiple accurate orders during high-volume times.

Education

Associate of Science - Computer Science

University of Technology
Kingston, Jamacia
05-2019

Skills

    Team Collaboration

    Adaptability

    Documentation Skills

    Patient Monitoring & Behavioral Support

    Time Management

    Conflict De-escalation

    Crisis Handling

Certification

BLS Certified

Timeline

Behavioral Health Technician

St. Vincent's Hospital
05.2024 - Current

Forklift Operator

Fed Ex Ground
10.2021 - 05.2024

Line Cook / Chef

Poor People’s Pub
09.2019 - 10.2021

Associate of Science - Computer Science

University of Technology