Leroy Castor

• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

• Resolved customer complaints professionally in accordance with company policy.
• Performed other duties as assigned by management.
• Conducted price checks for special orders or discounts as requested by customers.
• Stocked shelves with merchandise when needed.
• Ensured compliance with all safety regulations within the store environment.
• Followed company security procedures for handling large sums of money.
• Answered customer inquiries regarding store policies and procedures.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Issued receipts, refunds, credits or change due to customers.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Greeted customers and answered any questions they had about the store's products and services.
• Balanced daily transactions on a computerized point-of-sale system.
• Accepted cash and credit card payments, issued receipts and provided change.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Collected payments and provided accurate change.
• Answered customer questions and provided store information.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Helped customers find specific products, answered questions, and offered product advice.
• Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Processed credit card, cash, and check payments, ensuring all transactions were accurate.
• Worked closely with front-end staff to assist customers.
• Verified customer age requirement for alcohol or tobacco purchases.
• Used suggestive selling techniques to promote add-on sales.
• Helped with purchases and signed customers up for rewards program.
• Processed sales transactions to prevent long customer wait times.
• Discounted purchases by scanning and redeeming coupons.
• Welcomed customers, offering assistance to help find store items.
• Greeted customers promptly and responded to questions.
• Counted and balanced cashier drawers.
• Maintained work area and kept cash drawer organized.
• Processed customer payments quickly and returned exact change and receipts.
• Answered phone calls to assist customers with questions and orders.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
• Answered customers' questions and provided information on store procedures or policies.
• Adhered to social distancing protocols and wore mask or face shield.
• Built and maintained productive relationships with employees.
• Scanned items and checked pricing on cash register for accuracy.
• Offered customers carry-out service at completion of transaction.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Checked personal identifications during alcohol and tobacco sales.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Processed returned merchandise by strictly following store return and exchange procedures.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Processed transactions using a point-of-sale system.
• Assisted customers with product selection, sizing and styling.
• Upsold additional items based on customer interests and needs.
• Demonstrated product features and benefits for customers' needs.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Provided accurate information about products, prices and services.
• Greeted customers and provided exceptional customer service.
• Maintained up-to-date knowledge of store merchandise and policies.
• Attended weekly team meetings to review performance goals and objectives.
• Processed credit card transactions quickly and securely.
• Maintained cleanliness of store environment including floors, windows, displays.
• Tracked sales performance metrics to identify trends in market place.
• Handled customer complaints in a professional manner.
• Developed promotional strategies to increase sales volume.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Organized stockroom shelves according to size, color or style.
• Built and maintained relationships with peers and upper management to drive team success.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Engaged customers in friendly, professional dialogue to determine needs.
• Developed trusting relationships with customers by making personal connections.
• Conducted product demonstrations to highlight features and benefits.
• Received and displayed product shipments on store retail shelves upon delivery.
• Adhered to company initiatives and achieved established goals.
• Worked with fellow sales team members to achieve group targets.
• Adapted sales strategies based on customer interactions and feedback to improve results.
• Assessed customer needs to provide assistance and information on product features.
• Assisted in visual merchandising, creating appealing displays that capture customer interest.
• Organized store by returning merchandise to proper areas and restocked displays.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Bagged or packaged purchases and wrapped gifts.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Maintained records related to sales for store management.
• Computed purchases and received and processed cash or credit payment.
• Answered store and merchandise questions and led customers to wanted items.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Analyzed sales data to identify trends and adjust sales strategies accordingly.
• Greeted customers to determine wants or needs.
• Prepared merchandise for purchase or rental.
• Cleaned shelves, counters and tables to maintain organized store.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Recommended, selected and located merchandise based on customer desires.
• Placed special orders or called other stores to find desired items.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Described merchandise and explained use, operation and care.
• Ticketed, arranged and displayed merchandise to promote sales.

• Maintained cleanliness of store environment including floors, windows, displays.
• Upsold additional items based on customer interests and needs.
• Developed promotional strategies to increase sales volume.
• Tracked sales performance metrics to identify trends in market place.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Provided accurate information about products, prices and services.
• Demonstrated product features and benefits for customers' needs.
• Conducted inventories on a regular basis to track stock levels.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Handled customer complaints in a professional manner.
• Greeted customers and provided exceptional customer service.
• Processed credit card transactions quickly and securely.
• Processed transactions using a point-of-sale system.
• Organized stockroom shelves according to size, color or style.
• Assisted customers with product selection, sizing and styling.
• Attended weekly team meetings to review performance goals and objectives.
• Used technology resources to assist customers in locating and selecting items.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Engaged customers in friendly, professional dialogue to determine needs.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Helped customers find specific products, answered questions, and offered product advice.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Built and maintained relationships with peers and upper management to drive team success.
• Developed trusting relationships with customers by making personal connections.
• Assisted in visual merchandising, creating appealing displays that capture customer interest.
• Conducted product demonstrations to highlight features and benefits.
• Answered incoming telephone calls to provide store, products and services information.
• Collected payments and provided accurate change.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Adhered to company initiatives and achieved established goals.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Received and displayed product shipments on store retail shelves upon delivery.
• Adapted sales strategies based on customer interactions and feedback to improve results.
• Worked with fellow sales team members to achieve group targets.
• Assessed customer needs to provide assistance and information on product features.
• Organized store by returning merchandise to proper areas and restocked displays.
• Analyzed sales data to identify trends and adjust sales strategies accordingly.
• Maintained records related to sales for store management.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Placed special orders or called other stores to find desired items.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Recommended, selected and located merchandise based on customer desires.
• Described merchandise and explained use, operation and care.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Ticketed, arranged and displayed merchandise to promote sales.
• Answered store and merchandise questions and led customers to wanted items.
• Greeted customers to determine wants or needs.
• Computed purchases and received and processed cash or credit payment.