Leroy Gutierrez
Aurora,CO
Summary
A highly experienced and motivated professional with over seven years of experience across banking, construction, and caregiving. Proven track record of success in banking with Three years of experience in customer service, loan processing, and financial analysis. Experienced in building and managing construction projects for five years. Completed one month of caregiving experience, providing top-notch care to elderly patients. Possess excellent communication, problem-solving, and leadership skills. Committed to delivering quality service and exceeding expectations. I aspire to work in a fast-paced environment where I can continue to grow and face challenges as an IT professional. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Banker
Huntington
Aurora, CO
03.2021 - Current
- Identify opportunities to grow customer relationships through sales, outbound calling, and sourcing referrals from customers and partners
- Process standard teller transactions for customers, including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, and correcting discrepancies
- Develop and maintain strong relationships with current and prospective clients
- Assist clients by providing exceptional customer service and knowledge of products, services, and offerings
- Make recommendations of products and services to customers to benefit their needs and goals
- Participated in any projects as assigned by branch manager
- Assisted branch manager and staff with general IT issues/questions whenever necessary.
Caregiver
Brookdale
Brighton, CO
11.2021 - 12.2021
- Provided customers with basic needs
- Followed cleaning procedures to ensure safe environment
- Learned to adapt with hectic day
- Assist with recreational activities as necessary
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities
- Completed regular check-ins and progress report for each client
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives
Helper
Leroy Gtz LLC
Commerce City, CO
01.2016 - 11.2021
- Cut tile
- Moved material
- Operated equipment.
- Practiced company policies to promote safety and compliance
- Managed waste disposal efficiently to maintain a clean job site that adhered to safety regulations
- Followed safety protocols on job sites
- Used equipment properly to avoid workplace hazards or injuries
Education
Cyber security (completed) -
Colorado Boulder Cyber Security Boot Camp
Boulder, CO 02.2023 - 10.2023
Financial Service (completed) -
Mi Casa Resource Center
Denver, CO 01.2021 - 02.2021
Marketing (major not completed) -
Community College of Denver
Denver, CO 08.2019 - 08.2019
Criminal Justice (major not completed) -
Metropolitan University
Denver, CO 08.2018 - 08.2018
Skills
Customer Service
Analytical and Critical Thinking
Problem-Solving
Reading of python
VPN
Firewall Fundamentals
Linux
SIEM & SOAR
VM ware experience
Social Engineering
Windows Privilege Escalation
Web Application Security Fundamentals
Vulnerability Scanners & Reporting
IPv4 & IPV6
Active Directory
VM ware trouble shooting
Cloud security
AWS
Subnetting
Microsoft 365
Customer Service
Timeline
Cyber security (completed) -
Colorado Boulder Cyber Security Boot Camp
02.2023 - 10.2023
Caregiver
Brookdale
11.2021 - 12.2021
Banker
Huntington
03.2021 - Current
Financial Service (completed) -
Mi Casa Resource Center
01.2021 - 02.2021
Marketing (major not completed) -
Community College of Denver
08.2019 - 08.2019
Criminal Justice (major not completed) -
Metropolitan University
08.2018 - 08.2018
Helper
Leroy Gtz LLC
01.2016 - 11.2021