Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leroy Johnson

Worcester,MA

Summary

Dynamic leader with a proven track record at World Health Organization, enhancing community health and child protection. Excelled in roles requiring analytical reasoning and mentorship, significantly improving service delivery and patient care standards. Skilled in document review and fostering team collaboration, achieving high-impact results in complex environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Seven Hills Foundation & Affiliate
03.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained clean, safe, and well-organized patient environment.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.

Residential Counselor

OpenSky Community Services
04.2023 - Current
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Documented resident interactions thoroughly, maintaining accurate records for case management purposes.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
  • Provided crisis management and intervention during emergency situations.
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
  • Advocated for resident needs within interdisciplinary team meetings, ensuring appropriate levels of care were provided consistently across all cases.
  • Supervised team of residential counselors while managing 24-hour residential facility for adults with mental health disorders.

Direct Support Professional

Aspire Living & Learning
03.2022 - 02.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained clean, safe, and well-organized patient environment.

Direct Support Professional Caregiver

Mckinney Direct Care Services LLC
12.2020 - 02.2022
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of direct support services.
  • Recorded status and duties completed in logbooks for management.

Executive Director

Liberian Students Network For Capacity Building
01.2010 - 10.2020
  • Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
  • Increased organizational efficiency by streamlining processes and implementing new systems.
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
  • Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Represented organization to local public by giving presentations and speeches and participating in community events.
  • Presented regularly at conferences or industry events showcasing the accomplishments of the organization.
  • Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
  • Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Led successful fundraising campaigns, securing critical resources for program development and expansion.

Mental Health Manager (MHM)

Restore Hope Liberia
03.2017 - 10.2019
  • Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
  • Fostered a positive work environment by promoting open communication and teamwork among staff members.
  • Oversaw data-driven quality improvement efforts, enabling evidence-based decision making and continuous advancement of patient care standards.
  • Streamlined patient flow processes to reduce waiting times and improve overall satisfaction levels among patients seeking care.
  • Led efforts towards accreditation readiness, resulting in successful completion of external audits without any major findings or deficiencies noted.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Mental Health Coordinator

World Health Organization, WHO
04.2015 - 10.2017
  • Provided supervision and guidance to interns, enhancing their clinical skills and ensuring adherence to best-practice standards.
  • Successfully advocated for increased awareness surrounding mental health issues within the community through various outreach initiatives.
  • Developed and facilitated psychoeducational workshops for clients, families, and staff members on various topics related to mental health.
  • Contributed to grant writing efforts that secured funding for additional programs aimed at enhancing overall patient care.

Child Protection Officer

World Health Organization, WHO
05.2011 - 04.2014
  • Enhanced community awareness on child protection issues through regular presentations and workshops.
  • Collaborated with multidisciplinary teams to develop comprehensive support plans for at-risk children and families.
  • Completed comprehensive assessments that informed the creation of individualized case management plans addressing specific needs identified during evaluations.
  • Continuously updated knowledge of relevant legislation, research findings, and industry trends to inform best practice approaches in daily activities.
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
  • Lead individualized and group counseling sessions with children and families.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.

Education

Bachelor of Science - Management & Sociology

Stella Maris University
Capital Hill, Bye Pass
08-2013

Skills

  • Document filing
  • Document review
  • Analytical reasoning
  • Client representation
  • Resource management
  • Mentorship

Certification

Certificated/Trained In:
1. MAP
2. HIPPA & CONFIDENTIALITY
3. SAFETY/DISASTER
4. SEXUAL HARASSMENT
5. ABUSE AND NEGLECT
6. RESTRAINTS
7. PERSONAL PROTECTIVE EQUIPMENT (PPE)
8. TB EXPOSURE CONTROL PLAN
9. FIRE PREVENTION & SAFETY
10. PREVENTING SUICIDE
11. PFA/PTSM/PTSD
12. PSYCHOLOGICAL FIRST AID
13. TRAUMA

14. CPR, CPI, PREVENTION/DPPC, CONSTIPATION/BM MONITORING
15. EPI-PEN & ALLERGIES, GERD
16. HUMAN RIGHT
17. INTRODUCTION TO CLINICAL SUPPORT
18. MANAGEMENT OF MEDICAL EMERGENCY, ETC

Languages

English
Full Professional

Timeline

Direct Support Professional

Seven Hills Foundation & Affiliate
03.2024 - Current

Residential Counselor

OpenSky Community Services
04.2023 - Current

Direct Support Professional

Aspire Living & Learning
03.2022 - 02.2023

Direct Support Professional Caregiver

Mckinney Direct Care Services LLC
12.2020 - 02.2022

Mental Health Manager (MHM)

Restore Hope Liberia
03.2017 - 10.2019

Mental Health Coordinator

World Health Organization, WHO
04.2015 - 10.2017

Child Protection Officer

World Health Organization, WHO
05.2011 - 04.2014

Executive Director

Liberian Students Network For Capacity Building
01.2010 - 10.2020

Bachelor of Science - Management & Sociology

Stella Maris University

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Leroy Johnson