I am a Wastewater 1 licensed utility technician with outstanding background inspecting and repairing wastewater utility lines, also manhole inspections and repairs. I am a highly motivated employee with desire to take on new challenges. Strong work ethics, adaptability and exceptional interpersonal skills. Adept at working effectively, unsupervised and quickly mastering new skills. I have been employed by the City of Corpus Christi in the Wastewater department for 16 years. I have been a Crew leader for the Trouble trucks, Boss unit, Vactor, Repair crew and currently have taken on the roll of a Crew Leader for Manhole repairs. I also have obtained and held my CDL Class A license for the past 15 years.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Utilities Tech III
The City of Corpus Christi
Corpus Christi, TX
08.2008 - Current
Drove and operated utility trucks and other equipment.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Responded promptly to customer inquiries related to utility service issues.
Operated pumps, backhoes, jackhammers and other equipment to repair or install lines and systems.
Assisted with emergency repairs when needed.
Repaired leaks in pipes, valves, fittings, and other components of the utility systems.
Maintained, repaired and installed water and wastewater lines, fire hydrants and valves.
Submitted job status reports for recordkeeping.
Ensured compliance with safety regulations while performing tasks associated with utilities.
Supervised employees engaged in utility maintenance work activities.
Used equipment, techniques and tools for task completion.
Documented daily activities related to repair or installation of utilities.
Installed new piping systems for water supply, wastewater treatment, and other utilities.
Arranged traffic cones, drums and other equipment to direct traffic and barricade work areas.
Answered emergency calls and responded quickly to repair urgent issues.
Used hand tools, such as shovels to access lines and prepare area for work.
Reviewed service tickets and investigated customer complaints to identify problems.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Prioritized and organized tasks to efficiently accomplish service goals.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Completed routine maintenance and repair.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Worked effectively in team environments to make the workplace more productive.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked with cross-functional teams to achieve goals.
Performed maintenance and repair of wastewater collection systems including manholes, lift stations and pipelines.
Explained collection policies, procedures, and processes clearly to customers.