Leroy Rogers
V
Richmond,VA
Summary
Organized and motivated employee eager to apply time management and organizational skill in various environments.
Seeking opportunities to expand skills while facilitating company growth. High-energy supervisor successful at working with all departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skill and adaptable approach. Maintains proper documentation of duties accomplished during work shift and report safety hazards or maintenance deficiencies for proper handing.
Overview
5
5
years of professional experience
Work History
Environmental Services Supervisor
Select Specialty Hospital of Richmond
Richmond, va
01.2022 - Current
- Led training in sanitation and cleaning practices.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Monitored staff performance and provided feedback to drive productivity.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Maintained required records of work hours, budgets and payrolls.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Developed and implemented staff recognition programs to motivate and reward employees.
- Stored chemicals in compliance with [Name] regulations.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Trained and mentored new staff on cleaning and safety protocols.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
ABM ACCOUNT SUPERVISOR EVS
ABM Industry
Richmond, VA
01.2022 - Current
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs
- Submitted repair requests to maintenance team to reduce operating costs and improve energy- saving strategy
- Inventoried incoming supplies and placed item in stock for use by personnel
- Developed training program to build employee performance, improve employee engagement and increase employee retention
- Supervised employee and developed training program to ensure maximum performance
- Supervised and supported housekeeping personnel to maximize quality of service and performance
- Review employee performance and devised improvement plan to achieve goals
- Provided leadership to housekeeping team for all EVS operations
- Recruited, interviewed, hired, and developed team members
- Performance providing regular and timely assessment
- Demonstrated continuous ability to maintain and/or improve customer and patient satisfaction
- Monitored and maintained operating budgets such as payroll, supplies, equipment, and hospital budgets.
Amazon manager
Amazon
Richmond, va
01.2020 - 12.2022
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Launched quality assurance practices for each phase of development
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
High School Diploma -
Erasmus High School
06.2007
Skills
- Personnel Problem Management
- Infection Control
- Staff Training and Development
- Employee Training
- Customer Service – Focused
- Guest Relations
- Cleaning Practices
- Document Control
- Supply Inventory Management
- Clear Communication
- Employee work Scheduling
- Performance Assessment
- Problem – Solving
- Standards Compliance
- Policy Enforcement
- Department Coordination
- Decision making
- SKILLS
- Excel, Microsoft office
References
Reference available upon request
Timeline
Environmental Services Supervisor
Select Specialty Hospital of Richmond
01.2022 - Current
ABM ACCOUNT SUPERVISOR EVS
ABM Industry
01.2022 - Current
Amazon manager
Amazon
01.2020 - 12.2022
High School Diploma -
Erasmus High School
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