Leroy Torres
Brooklyn,NY
Overview
9
9
years of professional experience
1
1
Certification
Work History
Construction Laborer
The Rinaldi Group
04.2022 - Current
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
- Observed safety regulations on job sites to minimize accidents.
- Attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
- Used radios and hand signals to coordinate communication between equipment operators and ground workers.
Automotive Service Advisor
Bmw Of Bayside Service Center
09.2017 - 12.2021
- Responded to all customer inquiries thoroughly and professionally.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Open repair orders for mechanics to begin services in a timely manner.
- Managed and overlooked the service center's workflow and scheduling.
- Translate problems into repair terminology for mechanic's to be able to perform proper work on each vehicles.
- Shared best practices for sales and customer service with other team members to help improve store's efficiency.
- Educated customers about brand to incite excitement about company's mission and values.
BMW Genius/Product Specialist
Bmw Of Bayside
04.2014 - 09.2017
- Researched product's technical specifications and accurately communicated information.
- Continually expanded knowledge of product line.
- Greeted and guided clients as they appeared on the lot and proceed in processing sales.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Utilized apps and web based systems to help facilitate the sales process.
Education
Bachelor of Arts - Visual Arts And Photography
Brown Mackie College
Miami, FL06.2013
High School Diploma -
Boys Town High School
Boys Town, NE05.2007
Certification
- Accredited BMW Genius Certificate, BMW of North America - Sept 2014
Timeline
Construction Laborer
The Rinaldi Group
04.2022 - Current
Automotive Service Advisor
Bmw Of Bayside Service Center
09.2017 - 12.2021
BMW Genius/Product Specialist
Bmw Of Bayside
04.2014 - 09.2017
Bachelor of Arts - Visual Arts And Photography
Brown Mackie College
High School Diploma -
Boys Town High School