Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leroy Ward

Ionia

Summary

Dynamic professional with extensive experience at Ventra, excelling in metal finishing and quality control. Proven problem-solver with a strong attention to detail, enhancing production efficiency through effective machine operation and team collaboration.

Professional in finishing and surface preparation with keen eye for detail in buffing operations. Possesses valuable experience in enhancing product quality and ensuring smooth finishes. Known for excellent teamwork and adaptability to changing project requirements, consistently delivering reliable results. Skilled in using buffing tools, maintaining equipment, and adhering to safety protocols.

Overview

23
23
years of professional experience

Work History

Buffer

Ventra
07.2013 - Current
  • Performed consistent and efficient work using both manual and machine-assisted methods.
  • Evaluated new equipment technologies for potential adoption within the facility, identifying cost-saving opportunities without sacrificing performance or reliability.
  • Participated in effective training programs, enhancing employee skills and overall performance in buffer operations.
  • Enhanced product quality by enforcing strict adherence to standard operating procedures.
  • Provided technical expertise for troubleshooting complex buffering issues, ensuring minimal impact on overall production timelines.
  • Reviewed finished metal and paint to look for imperfections such as scratches.
  • Cleaned, sanded, and buffed surfaces to prepare for paint applications.
  • Repaired and maintained equipment, objects or parts using hand tools.
  • Ground, sanded or polished objects or parts to correct defects or to prepare surfaces for further finishing using hand tools and power tools.

Assistant Store Manager

Family Video Movie Club
04.2012 - 04.2013
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Shift Manager

McDonald's Restaurant
04.2009 - 04.2012
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Managed staff training and supervision.
  • Troubleshot equipment to reduce service calls and downtime.

Machine Operator

Metric Manufacturing
07.2002 - 02.2009
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.

Education

Associate of Arts - Business Administration

American InterContinental University
Schaumburg, IL
08-2012

GED -

State of Michigan Department of Education
Ionia MI Works!
07-2009

Skills

  • Cleaning skills
  • Metal finishing
  • Quality controls
  • Motorized sanders
  • Teamwork and collaboration
  • Problem-solving
  • Hand and power tools
  • Attention to detail
  • Machine operation
  • Adaptability and flexibility
  • Goal setting
  • Process optimization

Timeline

Buffer

Ventra
07.2013 - Current

Assistant Store Manager

Family Video Movie Club
04.2012 - 04.2013

Shift Manager

McDonald's Restaurant
04.2009 - 04.2012

Machine Operator

Metric Manufacturing
07.2002 - 02.2009

Associate of Arts - Business Administration

American InterContinental University

GED -

State of Michigan Department of Education

Similar Profiles

CREATE PROFILE