Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leroy Zepeda

Boise,ID

Summary

Dynamic sales professional with a proven track record at Assurance Wireless, excelling in client relations and sales training. Skilled in technical support and networking, I successfully expanded the client base through effective prospecting and relationship-building. Committed to delivering exceptional customer service while achieving superior product quality and operational efficiency. Experienced with managing production lines and leading teams to achieve operational goals. Utilizes problem-solving skills to enhance workflow and boost productivity. Track record of maintaining high-quality standards and fostering team collaboration to meet production targets. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Experienced with physically demanding tasks in construction, maintenance, and logistics environments. Utilizes strong problem-solving skills and teamwork to adapt to changing needs and meet project goals. Track record of reliability and effective collaboration in various manual labor tasks. Detail-oriented General Laborer learns new things and past experience in construction. Diligent in performing cleaning, transporting materials and maintaining equipment. Consistent in on-time arrival and full-day work.

Overview

8
8
years of professional experience

Work History

Sales Agent

Assurance Wireless
Boise, ID
07.2025 - Current
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Type products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Line Lead

Leadpoint Business Services
Boise, ID
04.2024 - 11.2024
  • Assisted in training new employees and implementing procedural changes.
  • Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
  • Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
  • Communicated shift handover information to keep personnel aware of incomplete tasks.
  • Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
  • Performed daily inspections and maintenance of equipment to manage wear and tear.
  • Monitored product quality to achieve superior quality reputation.
  • Maintained open lines of communication between management and production staff, successfully resolving any conflicts or concerns that arose during daily operations.

General Laborer

Amalgamated Sugar Company LLC
Nampa, ID
09.2017 - 12.2020
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
  • Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials onto trucks and trailers.
  • Provided maintenance for construction equipment.
  • Used variety of hand and power tools to complete tasks.
  • Moved and cleared debris from work sites to dispose of in designated areas.

Education

High School Diploma -

Mt Harrison High School
Rupert, ID

Skills

  • Client relations
  • Customer assistance
  • Sales training
  • Technical support
  • Networking
  • Safety procedures
  • Team Training
  • Assignment delegation
  • Worksite safety
  • Materials handling
  • Equipment inspections
  • Performance tracking
  • Deadline management
  • Preventive Maintenance
  • Safety processes and regulations
  • Production scheduling
  • Production supervision
  • Line monitoring
  • PPE enforcement
  • Hazard management
  • Production line work
  • Machine setup and shutdown
  • Visual inspection
  • Teamwork and coordination
  • Quality inspections and reporting

Timeline

Sales Agent

Assurance Wireless
07.2025 - Current

Line Lead

Leadpoint Business Services
04.2024 - 11.2024

General Laborer

Amalgamated Sugar Company LLC
09.2017 - 12.2020

High School Diploma -

Mt Harrison High School
Leroy Zepeda