LES HAGERMAN
West Long Branch
Summary
Results-oriented professional with over 22 years of experience in building management and long-term care facility maintenance. Skilled in team building, leadership, and motivation, both within an organization and in vendor relations. Known for making independent decisions that positively impact company success while remaining budget conscious. Seeking a position where my extensive skills and experience can continue to benefit and grow with a company after a recent period of short-term medical disability.
Overview
24
24
years of professional experience
Work History
VP of Physical Plant & Capital Improvements
Distictive Living
05.2024 - 06.2024
Regional Director of Plant Operations
Windsor Healthcare
06.2019 - 03.2024
- Oversee day-to-day production activities in accordance with business objectives.
- Support 8 buildings on plant operations side
- Support and manage maintenance Directors / techs
- Support buildings to maintain life safety compliance
- Achieve team goals through formalized training plans, coaching and performance management.
- Monitor budget and utilize operational resources.
- Work collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Evaluate performance, adjust strategies and maintain agile, sustainable operations.
- Train new employees on proper protocols and customer service standards.
- Assist in recruiting, hiring and training of team members.
- Creating and maintaining strong working relationships with outside vendors.
Sales, and Project Manager
Pro Care Medical
11.2018 - 06.2019
- Manage service, Installations, and sales throughout NJ, Delaware, and Eastern PA
- Prospecting and generating new customer relationships within the industry.
- Specialize in low voltage technology, elopement control, access control, nurse call systems, and CCTV
- Compose job proposals and pricing evaluations
- Hands on in service training during installation and service calls
- Ensure efficient repair schedules and review repair cost estimates.
Senior Maintenance Director
Genesis Healthcare
07.2012 - 11.2018
- Developed long and short term preventative maintenance plans and programs
- Utilized CMMS (Computerized Maintenance Management System)
- Adhered to (Genesis Healthcare) policies and procedures
- Managed maintenance team to complete all tasks by utilizing a hands on approach
- Electrical, plumbing, kitchen equipment, light HVAC)
- Trouble shoot and repair low voltage systems (e.g Elopement control, nurse call) within multiple Genesis buildings
- Built SDS books (Formerly MSDS), JSC Emergency Preparedness Plan, JSC water plan
- Held disaster drills / fire drills / safety meetings. Worked with local, county, state OEM officials
- Facility Assessments (e.g Worked with JSC Management team on safety / bed / door assessments).Trained all new employees on building safety ( e.g Lock out tag out /fire / disaster)
- Managed budgets for maintenance, housekeeping, laundry, and activity departments
- Managed major / routine capital budgets for maintenance projects
- Trained newly hired maintenance directors / supervisors within multiple Genesis facilities
- Carried out pre-survey inspections and supported other facilities in identifying potential issues
- Controlled office supply inventory / budget for facility
- Managed oxygen inventory.
- Supervised employee performance, preventive maintenance, and safety.
- Sourced outside contractors for special projects and oversaw bidding and selection processes.
Owner/ Operator
Health Tec
01.2000 - 07.2012
- Consulted with customers to assess needs and propose optimal solutions.
- Installation of low voltage safety systems within the healthcare Industry.
- Service and installation of elopement control systems, infant abduction systems, nurse call systems,
- CCTV systems, speaker systems, access control systems
- Safety equipment specialist
- Subcontractor for Hickory Healthcare Inc.
- Managed day-to-day business operations.
Skills
- Facility Maintenance Management
- Low Voltage Expert
- Strong working (hands on) knowledge of Construction (Plumbing,Electrical,HVAC)
- Exceptional customer relationships
- Motivational Leadership
- Problem Solving
- Communication skills
- Knowledge of online maintenance platforms
- Records Organization and Management
- Hiring and Onboarding
- Focus and Follow-Through
- Operational Efficiency and Safety
Timeline
VP of Physical Plant & Capital Improvements
Distictive Living
05.2024 - 06.2024
Regional Director of Plant Operations
Windsor Healthcare
06.2019 - 03.2024
Sales, and Project Manager
Pro Care Medical
11.2018 - 06.2019
Senior Maintenance Director
Genesis Healthcare
07.2012 - 11.2018
Owner/ Operator
Health Tec
01.2000 - 07.2012
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