Les Harrell
Salt Lake City,UT
Summary
Accomplished in transforming client visions into reality at Western Timber Frame, I leveraged strategic thinking to enhance project outcomes. Renowned for meticulous attention to detail and exceptional client presentation delivery, my designs consistently exceeded stakeholder expectations, driving significant business growth.
Overview
9
9
years of professional experience
Work History
Design Consultant
Western Timber Frame
04.2024 - Current
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
- Developed innovative design concepts to meet clients'' unique needs and preferences.
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Optimized space planning for improved functionality in both residential and commercial spaces.
- Conducted site visits to ensure adherence to design specifications, addressing any issues promptly for seamless project execution.
- Enhanced client satisfaction by providing tailored design solutions for residential and commercial projects.
- Presented comprehensive design proposals using 3D renderings, color boards, and material samples for client approval.
- Evaluated clients'' existing spaces to identify opportunities for improvement or enhancement based on their goals and objectives.
- Coordinated with other consultants such as engineers, lighting designers, or landscape architects for well-rounded project outcomes.g
- Delivered engaging presentations that showcased creative concepts while effectively communicating benefits to stakeholders.
- Demonstrated expertise in sustainable design principles, offering eco-friendly solutions for environmentally conscious clients.
Field Engineer
Leaf Guard
11.2022 - 03.2024
- Monitored construction methods and installations, inspection and testing processes.
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
- Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
- Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
- Managed multiple projects simultaneously, demonstrating strong organizational skills and adaptability under pressure.
- Identified major issues that could arise and provided solutions for these problems.
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
- Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
- Enhanced client satisfaction by providing timely and accurate technical support for complex issues.
- Applied expertise in comprehensive root cause failure analysis.
- Coordinated logistics for large-scale deployments, minimizing delays while maximizing efficiency during installation processes.
- Provided review of design modifications and requests for clarification.
Assistant General Manager of Operations
Signet Jewelers
08.2020 - 10.2022
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
- Evaluated market trends to adjust pricing strategies accordingly, maintaining competitiveness while maximizing revenue potential.
- Enhanced customer satisfaction with timely resolutions of issues and effective communication strategies.
- Optimized resource allocation for improved operational efficiency and cost reduction.
- Led cross-functional teams to achieve project goals on time and within budget constraints.
- Conducted regular performance reviews, setting achievable targets for employees'' professional development while ensuring accountability towards individual goals.
- Planned and prepared work schedules for 8 employees to assign employees to specific duties.
- Hired trained, and developed high-performing teams that positively impacted company results.
- Facilitated process improvements through data analysis, identifying areas for increased efficiency and effectiveness.
- Managed budgets and financial reporting, ensuring fiscal responsibility and profitability.
- Introduced new technologies into day-to-day operations which simplified workflow management processes ultimately contributing towards greater overall productivity.
General Manager
Holiday Retirement/ Olympus Ranch
03.2015 - 05.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Education
Graduate Gemologist - Gemstones
Gemological Institute of America
Carlsbad, CA08.1994
Skills
- Great attention to detail
- Strategic Thinking
- Digital illustration
- Interactive Design
- Organization skills
- Concept Development
- Client Presentation Delivery
- Project Presentations
Timeline
Design Consultant
Western Timber Frame
04.2024 - Current
Field Engineer
Leaf Guard
11.2022 - 03.2024
Assistant General Manager of Operations
Signet Jewelers
08.2020 - 10.2022
General Manager
Holiday Retirement/ Olympus Ranch
03.2015 - 05.2020
Graduate Gemologist - Gemstones
Gemological Institute of America
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