Les Zimmerman
Bismarck,North Dakota
Summary
Hardworking employee enthusiastic about learning parts Assosiate field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
25
25
years of professional experience
Work History
Owner/Operator Truck Driver
Self-employeed
06.2004 - 10.2024
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed routine maintenance on truck to keep in working order.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Increased revenue by strategically expanding client base and negotiating favorable contract terms.
- Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
- Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
- Adopted advanced technological tools to optimize navigation, record keeping and vehicle maintenance tracking which contributed to overall efficiency.
- Achieved cost savings for business operations through effective fuel management strategies and preventative maintenance programs.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
Truck Driver
Ben Kraft Trucking
07.2001 - 06.2004
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Diesel Mechanic
Expressway Truck Repair And Alignment
09.1999 - 06.2001
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
- Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
- Ordered parts necessary for vehicle repairs and new installations.
Education
No Degree - Automotive Mechanics
Lake Area Technical Institute
Watertown, SD03.1987
Skills
- DOT Compliance
- Professionalism and Work Ethic
- Safe Driving Practices
- Safety Compliance
- Self-motivation and discipline
- Truck loading and unloading
- Vehicle maintenance knowledge
- Paperwork coordination
- Safety Management
- Defensive Driving Techniques
- Heavy lifting capabilities
Accomplishments
I have operated my own business for 20 years and I believe I could be an asset to your business as a parts associate
Timeline
Owner/Operator Truck Driver
Self-employeed
06.2004 - 10.2024
Truck Driver
Ben Kraft Trucking
07.2001 - 06.2004
Diesel Mechanic
Expressway Truck Repair And Alignment
09.1999 - 06.2001
No Degree - Automotive Mechanics
Lake Area Technical Institute
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