Summary
Overview
Work History
Education
Skills
Hobbies:
Timeline
Generic

Lesa Clothier

Four Oaks,NC

Summary

I bring a varied background which highlights customer service as my priority. Exceeding customers' expectations is on the top of my list and I believe that my diversified background will add value to your workforce. I am very well versed in problem solving with teammates as well as customers. Additionally I believe in a strong work ethic which includes understanding and delivery of my duties as your employee. I would very much enjoy the opportunity to become a team member at your company.

Overview

14
14
years of professional experience

Work History

Pharmacy Technician / Supervisor

CVS/Pharmacy
07.2006 - 09.2020
  • Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
  • Collected co-payments or full payments from customers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Education

Certified Coding Specialist -

DeVry University
Villa Park, IL
09.2023

Certified Coding Associate -

DeVry University
Villa Park, IL
05.2023

Associate of Science -

Johnston Community College
Smithfield, NC
2004

Associate of Arts - Liberal Arts

Johnston Community College
Smithfield, NC
2004

Skills

  • Problem Identification
  • Custom Orders
  • Prioritizing Workflows
  • Social Perceptiveness
  • Set Objectives
  • Proper Labeling
  • Team Collaboration

Hobbies:

I enjoy creating custom cakes for friends and loved ones.

I love to read classic literature and art.

I love travel; including to Europe and Ecuador

Timeline

Pharmacy Technician / Supervisor

CVS/Pharmacy
07.2006 - 09.2020

Certified Coding Specialist -

DeVry University

Certified Coding Associate -

DeVry University

Associate of Science -

Johnston Community College

Associate of Arts - Liberal Arts

Johnston Community College
Lesa Clothier