Summary
Overview
Work History
Education
Skills
Timeline
Generic

LESA DEMUTH

Findlay,OH

Summary

Driven, self-directed and motivated professional offering a strong background in managing daily operations and compliance with policies and procedures looking to take the next career step. Committed to achieving the mission and goals of the organization by improving operational effectiveness, cost control, revenue growth, effective budgeting, risk management, financial reporting, marketing and community partnerships.

Overview

27
27
years of professional experience

Work History

Regional Manager- Northwest Ohio, Michigan, Indiana

Wallick Properties Midwest
11.2020 - Current
  • Experience and knowledgeable with Affordable Housing Project -Based Section 8, LIHTC and Market Rate including property maintenance, marketing, insurance, and Fair Housing laws
  • Collaborate with Finance and Asset Management departments to budget, track and improve each property’s financial performance and over efficiency
  • Routinely access benchmarks and deliver clear reporting on targets from properties
  • Maintain clear and regular communication of ongoing initiatives or areas of concerns
  • Identify process improvements, create, and implement operational efficiencies at the property and regional levels
  • Work with team associates to set goals and create environment of accountability and high performance
  • Ensure associates are gaining additional experience, appropriate training and perform continual performance assessments and address performance for each team member
  • Lead by example by prioritizing ongoing training, education, and skill improvement in this position
  • Conduct regular site visits to implement and manage operational strategies to ensure properties are following regulatory and company requirements.

Onboarding Specialist

Wallick Properties Midwest
03.2020 - 11.2020
  • Supervise/ guide new community associates through the on-boarding process
  • Provide training as specified in the training outline per role
  • Ensure adherence to training and on-boarding schedules / compliance
  • Monitor weekly testing outcomes
  • Serve as on-boarding partner to new community associates
  • Oversee assessment of readiness and skillset of new community associates.

Community Manager

Wallick Properties Midwest
11.2016 - 03.2020
  • Responsible for managing all operational and financial aspects of a 60-unit Section 8 Community and a 40-unit Section 8 / Tax Credit Combo Community located in Fostoria Ohio
  • Manage resident relations and staff, collect rent, supervise unit turnovers, rental applications, marketing, maintain physical operations of the community such as conducting inspections, obtaining bids for contracted services and capital improvements
  • Prepare and review monthly financial variance reports, marketing reports, HUD recertifications, EIV, annual budgets, and operation expense reconciliations
  • Ensure compliance with HUD requirements
  • Ensure fair housing is understood by all associates and contractors and that necessary notices are posted as required by local, state and federal regulations
  • Consistently maintain above company standards of 98% occupancy standards for both properties and unit turn overs within 5 days
  • Assisting at other sites filling in as manager, on boarding of newly hired managers and preparing for file audits.

Community Manager

Wallick Properties Midwest
03.2015 - 05.2016
  • Responsible for managing all operational and financial aspects of a 78-Unit Market Rate Student Housing Community located in Toledo, Ohio
  • Manage resident relations and staff, collect rent, supervise unit turnovers, approve rental applications, marketing, maintain physical operations of the community such as conducting inspections, obtaining bids for contracted services and capital improvements
  • Consistently maintain above company 98% occupancy standards
  • 26-unit turnovers performed within 7 days.

New Home Sales Manager

Lakewood Homes, Inc (A Division of All American Homes, LLC)
01.1998 - 05.2014
  • Sold new construction single family homes
  • Generated sales
  • Provide excellent customer service
  • Effective quality control from order process to delivery to customer
  • Negotiated prices, wrote contracts, followed up on escrow, loans, outside lenders
  • Coordinated with construction staff/service crew in ordering process, updates and troubleshoot any pending problems regarding home sites and construction issues
  • Take measurements for construction at job sites for accuracy prior to home delivery
  • Coordinated permit and zoning permits/requirements (septic, well, driveway, building, etc.)
  • Supervision of job site
  • Final construction walk-through with customers for approval of completion
  • All American Homes, LLC Sales Awards: Million Dollar Builder Award (generating sales of over a million dollars per year) 1996,1997,1998,1999,2000
  • Two Million Dollar Builder Award 2001 (generating sales of over two million dollars per year)
  • Builder of the Year 2001.

Education

Diploma -

Arcadia High School
Arcadia, Ohio

Skills

  • Operations
  • Staff Training and Development
  • Strategic Planning
  • Goal Setting and Performance Metrics
  • Federal Regulations
  • Asset Control
  • Vendor Management
  • Cost Reduction
  • Decision-Making
  • Staff Management

Timeline

Regional Manager- Northwest Ohio, Michigan, Indiana

Wallick Properties Midwest
11.2020 - Current

Onboarding Specialist

Wallick Properties Midwest
03.2020 - 11.2020

Community Manager

Wallick Properties Midwest
11.2016 - 03.2020

Community Manager

Wallick Properties Midwest
03.2015 - 05.2016

New Home Sales Manager

Lakewood Homes, Inc (A Division of All American Homes, LLC)
01.1998 - 05.2014

Diploma -

Arcadia High School

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