Lesa Mitchell
Springville,UT
Summary
Esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations. Had to manage office at night as well as scheduling clients and calls for upcoming appointments and follow ups. At Maceys I ran a department with several team members.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Master Esthetician
Glades Wellness Spa
Springville, Utah
10.2024 - Current
- Assisted clients with skincare consultations and personalized treatment plans.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Demonstrated proper use of skincare products and tools to clients.
- Educated clients on skin care routines and product benefits effectively.
- Supported marketing efforts by promoting services through social media channels.
- Managed appointment scheduling and client follow-up communications efficiently.
- Built strong relationships with customers through excellent customer service.
- Provided excellent customer service and skincare treatments to clients.
- Set up patient rooms and sterilized equipment.
- Educated clients on skin care procedures and products.
- Meticulously maintained spa appearance and cleanliness.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Conducted private client consultations.
- Learned new techniques and complete chemical peel processes.
- Offered skin rejuvenation and cellulite reduction therapy services to clients.
- Trained new staff on range of spa services offered.
Esthetician
Lifesculpt
Springville, UT
08.2023 - 03.2024
- Red Light Therapy.
Scan Coordinator
Maceys
Spanish Fork, Utah
08.2016 - 08.2023
- Managed inventory systems for accurate product scanning and tracking.
- Coordinated product promotions and pricing updates across store departments.
- Trained team members on scanning equipment and best practices.
- Assisted in maintaining a clean and organized scanning area for efficiency.
- Communicated regularly with management regarding inventory issues and needs.
- Implemented process improvements to streamline scanning workflow.
- Addressed pricing discrepancies by researching original price and fixing inaccurate information.
- Completed price changes and maintained proper signage for product displays.
- Conducted price audit scans and documented results in software.
- Coordinated seasonal and promotional marketing collateral and executed signing packages.
Education
Master Esthetician - Master Esthetician
Acaydia School of Esthetics
Provo, UT 10.2022 - 06.2023
Skills
- Skincare consultation
- Chemical peel techniques
- Client education
- Product promotion
- Management
- Oversaw daily tasks with several employees
- Ordered supplies
- Great communication skills
Timeline
Master Esthetician
Glades Wellness Spa
10.2024 - Current
Esthetician
Lifesculpt
08.2023 - 03.2024
Master Esthetician - Master Esthetician
Acaydia School of Esthetics
10.2022 - 06.2023
Scan Coordinator
Maceys
08.2016 - 08.2023