Lesa Moore
Danville,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Director of Healthcare Sciences
American National University
Danville, Kentucky
07.2015 - 01.2020
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
- Developed and updated department goals and achievements throughout fiscal year.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Instructed classes in Phlebotomy, IM,ID,IV injections, Imputing Medical Records and Scheduling, EKG, Imputing Billing and Payments Training
Medical Assistant
Mercer Medical Associates
Harrodsburg, KY
04.2014 - 05.2015
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
Medical Assistant
Enlow And Shahzads Associates In Medicine
Danville, Kentucky
10.2011 - 05.2014
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Tested and recorded blood glucose levels.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared initial patient charts for admission.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Obtained all prescribed laboratory testing.
- Verified appropriate lab couriers picked up collected lab specimens.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
- Ambulated, turned and positioned patients.
Education
Associate of Science - Registered Medical Assisting, Phlebotomy, Pharmacy
National College
115 E Lexington Ave Danville Kentucky 4042205.2012
Skills
- Electronic Health Records Systems
- Informative Announcements
- Operating Plans Development
- Employee Performance Evaluations
- Employee Work Scheduling
- In-Service Programs
- Employee Training Program
- Healthcare Regulations
- Routine Inspections
- Policy and Program Development
- Employee Recruitment and Hiring
- Reminder Calls
- Patient Data Management Systems
- Customer Satisfaction
- Diagnostic Codes
- Hazard Elimination
- Outpatient Care
- Incident Reports
- Facility Management
- Healthcare Ethics
- Reading Comprehension
- Operational Efficiency
- Quality Patient Care
- Invasive Procedures
- Medical Histories and Vital Statistics
- Containment Procedures
- Corrective Actions
- Floor Assignments
- Personnel Files
- Regulatory and Statutory Compliance
- Creative Thinking
- Customer Needs Assessments
- Patient Information
- Healthcare Operations
- Recordkeeping Accuracy
- Medication Administration
- Collections Processing
- Diagnostic Services Monitoring
- Infection Control Procedures
- Clerical Support
- Medicare Compliance
- Quality Assurance Controls
- Electronic Filing System
- Administrative Duties
- Health Information Systems (HIS)
- Social Perceptiveness
- Invoice Statements
- Glucose Testing
- Special Events
- Call Transfers
Timeline
Director of Healthcare Sciences
American National University
07.2015 - 01.2020
Medical Assistant
Mercer Medical Associates
04.2014 - 05.2015
Medical Assistant
Enlow And Shahzads Associates In Medicine
10.2011 - 05.2014
Associate of Science - Registered Medical Assisting, Phlebotomy, Pharmacy
National College
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