LESA CHANNEL PHILIP

Work History

Accounting Clerk

REMEDIATION GROUP INC.

03.2022 - Current

Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Input high volume of monthly invoices with consistent accuracy.
Managed accounts payable and receivables.
Communicated with suppliers to reconcile invoice payments.
Reconciled company accounts for credit cards and employee expenses.
Investigated daily variances and corrected errors to resolve discrepancies.
Reported financial data and updated financial records in ledgers and journals.
Prepared reports for upper management detailing key financial metrics
Monitored status of accounts receivable and payable to facilitate prompt processing.
Processed, email and post mail over 160 customer invoices per week.
Maintained clean and organized files by keeping accounts payable records up to date.
Processed over 100 vendor and subcontractor invoices, journal vouchers, employee reimbursements and statements per week.
Used accounting software to prepare weekly and monthly financial reports.
Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
Processed incoming payments and online bank deposits in accordance with established financial policies.
Verified discrepancies and resolved clients' billing issues.
Posted customer payments by recording checks and credit card transactions in QuickBooks.

Office Administrator

ELITE HANDYMAN OF ATLANTA

10.2020 - 12.2021

Delivered clerical support by handling range of routine and special requirements.
Kept average 20 monthly accounts and records current by actively pursuing error resolutions and independently correcting problems.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Maintained open communication with multiple repeat customers to foster positive relations and provide updates on issues.
Interacted with customers by phone, email or in-person to provide information.
Reconciled account files and produced monthly reports to keep company owners informed about office operations.
Assisted in training temporary employees for special projects.
Transcribed meeting minutes for recordkeeping and submitted to senior management.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained open communication with customers to foster positive relations and provide updates on issues.
Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Interacted with customers by phone, email, or in-person to provide information.

General Accounting Clerk

CAPELLA HOTELS AND RESORTS

08.2015 - 06.2020

Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Verified deposits, rectified discrepancies and processed end-of-day paperwork using Opera PMS System, Sage 50, RMS with accuracy.
Identified and suggested remedies for areas of improvement based on detailed daily reports and analysis.
Processed nightly bills, checks and vendor payments maintaining detailed records and receipts.
Monitored 30 cashier team while handling day-to-day accounting processes and financial accuracy.
Reset Opera database for next days' use by sending detailed daily bank reports to Director of Finance and closing finances for current day.
Maintained account accuracy by reviewing and reconciling checks monthly.
Utilized Sage 50 and Opera Systems to analyze, store and record company financial information.
Managed and responded to correspondence and inquiries from customers and vendors.
Generated invoices upon receipt of billing information and tracked collection progress using aging reports, ensuring accounts remain at low balance and are current.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Maintained excellent financial standings by working closely with Director of Finance to processes business transactions.
Applied mathematical abilities to calculate and check figures in accounting systems.
Reported financial data and updated financial records in ledgers and journals.
Entered figures using 10-key calculator to compute data quickly.
Organized budget documentation and tracked expenses to maintain tight business controls.
Completed bi-weekly payroll for company employees.
Assisted with check-ins and check-outs during high traffic seasons to deliver excellent customer service.

Guest Services Manager

JADE MOUNTAIN RESORT

04.2011 - 08.2015

Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Onboarded new employees with training and new hire documentation.
Reviewed upcoming events and planned for expected challenges.
Led weekly team meetings to communicate upcoming promotions and current metrics.
Assisted with check-ins and check-outs during high traffic seasons to deliver excellent customer service.
Developed and implemented strategies to improve guest experiences and build loyalty.
Handled front desk and guest services budget and outlined adherence plans for specific positions.
Managed 40 staff per shift to deliver timely and courteous guest service in front desk, housekeeping and maintenance operations.
Oversaw lobby operations and concierge services.
Maintained and troubleshot hotel property management systems.
Reviewed daily bookings, preparing guest rooms prior to arrival.
Understood and implemented safety and emergency procedures.
Coordinated luggage collection, transportation and storage.
Attended to customer needs, responding to questions, complaints and escalations.
Liaised between guests and hotel management, relaying information, promotions and issues.
Led weekly team meetings to communicate upcoming promotions and current metrics.
Assisted with check-ins and check-outs during high traffic seasons to deliver excellent customer service.

Summary

Overview

Work History

Accounting Clerk

Office Administrator

General Accounting Clerk

Guest Services Manager

Education

Diploma - Accounting - Tax Preparation

Diploma - Medical Billing And Coding AND Medical Assisting

Associate of Arts - Business Administration

High School Certificate (grade 12 -

Skills

Timeline

Similar Profiles

Ryen FloresRyen Flores

Ricardo GurrolaRicardo Gurrola

John MurphyJohn Murphy

Terrance BelvinTerrance Belvin

Lydia MarshallLydia Marshall