Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Eight Northern Indian Pueblos Council. Inc
03.2022 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Maintained inventory of office supplies and placed orders.
Assisted coworkers and staff members with special tasks on daily basis.
Site Manager
Eight Northern Indian Pueblos Council Inc.
03.2021 - 03.2022
Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
Resolved issues between employees and customers using company policies.
Oversaw all daily office operations and equipment maintenance.
Maintained records and logs of work performed and materials and equipment used.
Conducted thorough risk assessments to proactively address potential issues before they escalated into costly problems.
Inspected cleanliness of common areas and offices.
MIS Data Specialist
Youth Development Inc.
01.2020 - 03.2021
Maintained files, records, and chronologies of entry activities.
Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management.
Reviewed and updated client correspondence files and database information to maintain accurate records.
Handled information requests for public and protected data, employing proper procedures to handle each and protect important assets.
Scanned documents and saved in database to keep records of essential organizational information.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Education
Associate of Applied Science - Business Administration
University of New Mexico
Los Alamos, NM
07-2022
Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Word
Microsoft Excel
Time management
File organization
Customer and client relations
Computer proficiency
Filing
Critical thinking
Scheduling
Documentation and recordkeeping
Recordkeeping
Verbal communication
Data organization
Microsoft PowerPoint
Document management
Accomplishments
Managed inventory and office budgeting for supplies for Senior Program.
Data Entry - Reviewed and updated client correspondence files and scheduling database.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Eight Northern Indian Pueblos Council. Inc
03.2022 - Current
Site Manager
Eight Northern Indian Pueblos Council Inc.
03.2021 - 03.2022
MIS Data Specialist
Youth Development Inc.
01.2020 - 03.2021
Associate of Applied Science - Business Administration